Service Delivery Coordinator

2 weeks ago

Santa Mesa, National Capital Region, Philippines V360 Global Solutions, Inc Full time ₱60,000 - ₱80,000 per year
Service Delivery Coordinator Are you passionate about making a difference in the lives of others? Do you thrive in a dynamic environment where your financial expertise and organizational skills can shine? If so, we'd love to hear from you
Job Responsibilities
Rostering
  • Prepare, collate, and manage rosters through FlowLogic for nine 24/7 SIL houses, ensuring coverage is aligned to client support plans and in compliance with relevant employment laws and the SCHADS Award.
  • Adjust rosters to accommodate employee leave.
  • Consult with Team Leaders to ensure compliance.
Payroll Management
  • Process payroll accurately and in compliance with relevant employment laws and the SCHADS Award.
  • Ensure timely payment of wages, superannuation, and payroll tax obligations.
  • Manage staff entitlements, including leave accruals and termination calculations.
Accounts Payable & Receivable
  • Process invoices and payments to suppliers efficiently.
  • Manage accounts receivable, ensuring timely invoicing and follow-up on outstanding payments.
  • Ensure all invoicing claims are accurate and in line with service agreements and Programs of Support.
  • Actively monitor client budgets and plans to ensure invoicing aligns correctly with their funding allocations.
Taxation & Compliance
  • Prepare and lodge Business Activity Statements (BAS) and Instalment Activity Statements (IAS).
  • Ensure compliance with all taxation requirements, including PAYG, GST, and superannuation obligations.
  • Stay up to date with financial regulations, ensuring the business remains compliant with all legislative requirements.
Financial Management & Reporting
  • Prepare and present comprehensive financial reports, including profit and loss statements, balance sheets, and cash flow statements.
  • Develop and maintain financial models to support informed decision-making and strategic planning.
  • Monitor financial performance and provide valuable insights to management on cost control, revenue growth, and operational efficiencies.
Requirements
  • Minimum Cert IV in Accounting and Bookkeeping.
  • Strong knowledge of accounting principles, regulations, and financial reporting standards.
  • A strong understanding of Australian financial compliance and governance.
  • High attention to detail with the ability to prioritize and multi-task in a fast-paced environment.
  • Proactive with a strong work ethic and the commitment to deliver and drive successful outcomes.
  • Excellent analytical skills with the ability to identify risks, opportunities, and solutions.
  • Proven track record in financial management and ability to improve financial controls and processes.
  • Experience using Xero and Microsoft Office Suite (Outlook, Teams, SharePoint, Excel, PowerPoint).
  • Experience in the disability, aged, or community services sector.
  • Knowledge of NDIS standards and compliance requirements is highly desirable.
  • Experience in Xero (Payroll and accounts) is essential.
  • Availability to render at least 25 hours per week.
  • Flexibility with shifting schedules and overtime, including working on holidays and Australian after-hours night shifts and anytime on weekends.

If you're a motivated and skilled individual looking for a rewarding opportunity in the NDIS healthcare industry, we encourage you to apply Join us in making a positive impact on the lives of those we serve.

How to Apply:

If you're interested in this opportunity, please email your most updated resume to with the subject line: Payroll and Rostering Officer - [Your Name].

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