Admin Assistant

Shape seamless training journeys for learners across the globe.

Step into the world of food safety and industrial hygiene, where every booking, record, and certification you manage helps keep production lines clean, compliant, and audit-ready. Build a global career from home while supporting training programs that uphold industry standards across borders. Elevate your admin expertise in a high-trust, high-impact compliance environment.

Role Snapshot: What You'll Do

Be part of our client's team as an Admin Assistant, supporting training operations, student coordination, customer inquiries, documentation, and compliance processes. You'll handle bookings, provide administrative support, assist with certifications, and ensure smooth end-to-end service delivery that keeps training programs running at world-class standards.

Career Overview

Employment Type: Full-time

Shift: Day shift, Weekends Off

Work Setup: Permanent WFH

Premium Perks & Benefits

• Day 1 HMO coverage with free dependent
• Competitive salary package
• Permanent WFH arrangement
• Prime office location in Makati (easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves (including 5 convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

What It Takes to Succeed

• At least 2 years of experience as an Administrative Assistant, Virtual Assistant, or similar role (experience in a training or safety-related industry is an advantage)
• Ability to work efficiently in a remote environment with minimal supervision
• Strong communication and customer service skills-both written and verbal
• Proficiency in MS Office, Google Workspace, and learning management systems (experience with aXcelerate is a plus)
• Excellent attention to detail, organization, and time management
• Ability to multitask, prioritize, and manage sensitive information confidentially
• Reliable internet connection and a dedicated workspace

Key Responsibilities

• Manage the aXcelerate LMS to process individual and group training bookings
• Update training calendars, schedules, and student information
• Coordinate with instructors and internal teams for session requirements
• Handle inbound calls, emails, and student inquiries
• Provide guidance on training schedules, requirements, pricing, and registration
• Assist clients with troubleshooting login or booking concerns
• Generate and send invoices for training sessions
• Track payments and update financial records
• Coordinate with finance regarding payment issues
• Maintain accurate digital files, student records, and compliance documents
• Support audit preparation and compliance checks
• Perform general administrative tasks such as scheduling and data entry
• Organize virtual meetings and training activities
• Monitor shared inboxes and route messages appropriately
• Issue training certificates in accordance with regulatory standards
• Verify compliance documents and ensure complete records
• Assist with reporting requirements for training compliance

About the Client

Our client is a trusted leader in Australia's industrial hygiene and compliance sector, delivering specialized cleaning and hygiene solutions for food processing and manufacturing facilities. With decades of experience, they support over 200 sites and hold a 100% audit success rate-proof of their commitment to excellence. Their team upholds strict safety standards, advanced cleaning technologies, and industry-leading practices that keep production environments safe, compliant, and efficient. Joining their team means contributing to a brand known for reliability, innovation, and world-class service.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.

Apply now and be part of the #EmaptaEra