
CSR - Healthcare & Retail Accounts
4 days ago
Kickstart Your Career in Customer Service
Are you looking to start or grow your career in customer service? We're hiring Customer Service Representatives to support our Healthcare & Retail Accounts.
No prior BPO experience? No problem We provide comprehensive training to help you succeed in a dynamic, fast-paced environment.
Key Responsibilities:
- Handle customer inquiries via phone, email, or chat regarding healthcare or retail products and services.
- Assist with order processing, product information, account management, and billing inquiries.
- Provide guidance on healthcare benefits, claims, or retail purchases as required.
- Resolve customer concerns efficiently while maintaining a professional and empathetic approach.
- Accurately document interactions and follow up on customer requests as needed.
- Adhere to company policies and procedures while ensuring excellent customer satisfaction.
Qualifications & Requirements:
- No prior BPO experience required – fresh graduates and career shifters are welcome
- High school diploma or equivalent (college degree preferred but not required).
- Strong communication and active listening skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic computer skills and ability to navigate different systems.
- Willingness to work flexible schedules, including weekends and holidays.
What We Offer:
- Competitive salary with performance-based incentives
- Paid training and career development opportunities
- Healthcare benefits and paid time off
- A dynamic, supportive, and inclusive work environment
If you're ready to start a rewarding career in customer service, APPLY NOW and be part of our growing team
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