CSR - Healthcare & Retail Accounts

2 days ago

Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱150,000 - ₱250,000 per year

Kickstart Your Career in Customer Service

Are you looking to start or grow your career in customer service? We're hiring Customer Service Representatives to support our Healthcare & Retail Accounts.

No prior BPO experience? No problem We provide comprehensive training to help you succeed in a dynamic, fast-paced environment.


Key Responsibilities:
  • Handle customer inquiries via phone, email, or chat regarding healthcare or retail products and services.
  • Assist with order processing, product information, account management, and billing inquiries.
  • Provide guidance on healthcare benefits, claims, or retail purchases as required.
  • Resolve customer concerns efficiently while maintaining a professional and empathetic approach.
  • Accurately document interactions and follow up on customer requests as needed.
  • Adhere to company policies and procedures while ensuring excellent customer satisfaction.

Qualifications & Requirements:
  • No prior BPO experience required – fresh graduates and career shifters are welcome
  • High school diploma or equivalent (college degree preferred but not required).
  • Strong communication and active listening skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Basic computer skills and ability to navigate different systems.
  • Willingness to work flexible schedules, including weekends and holidays.

What We Offer:
  • Competitive salary with performance-based incentives
  • Paid training and career development opportunities
  • Healthcare benefits and paid time off
  • A dynamic, supportive, and inclusive work environment

If you're ready to start a rewarding career in customer service, APPLY NOW and be part of our growing team

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