Head of Leads Qualification

2 weeks ago

Quezon City, National Capital Region, Philippines UTAK Full time ₱800,000 - ₱1,200,000 per year
  • Take on a leadership role by formulating and executing strategic plans in line with company objectives
  • Set and ensure the reach of relevant team KPIs to help maintain excellent performance
  • Develop and execute data-driven strategies for high-quality lead generation and qualification
  • Provide live chat support for leads inquiring about the product
  • Engage with leads to gather necessary information and qualify them as sales prospects
  • Persuade qualified leads to book and schedule demo sessions with the sales team
  • Efficiently manage and coordinate internal team schedules, meetings, and demo sessions
  • Conduct follow-ups through calls, chats, and text messages to nurture leads and ensure they attend scheduled demos
  • Act as a liaison between leads and the sales team, ensuring seamless communication
  • Maintain accurate records of lead information, schedules, chat and call progress, and other relevant data using trackers and databases

Minimum Qualifications

  • 1-2 years of leadership experience in leads coordination, customer support, scheduling, or a related field
  • Exceptional communication and interpersonal skills
  • Ability to identify sales opportunities and persuade potential clients
  • Strong organizational and multitasking skills with meticulous attention to detail
  • Proficiency in using chat, call, and scheduling tools
  • Enthusiastic, proactive, and self-motivated
  • Experience in database management and tracking
  • Proficiency in Excel or Google Sheets is advantageous
  • Knowledge of UTAK POS and its features is a plus

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