Customer Service Admin

3 days ago


Quezon City, National Capital Region, Philippines Peoples Credit Network Finance Co. Inc. Full time ₱250,000 - ₱350,000 per year

Job description:

  • Investigate customer's problems and find solutions.
  • Communicate with customers via phone, email, or letter.
  • Resolve complaints and other issues.
  • Ask customers to provide feedback on service experience of the company.
  • Keep abreast of new company products and services.
  • Oversee issues and concerns resolution.
  • Analyse data and statistics.
  • Compile and print reports on overall customer satisfaction.
  • Isolate and identify areas of improvement.
  • Work with management on customer service initiatives.


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