Credit Assessor

1 day ago

Quezon City, National Capital Region, Philippines Private Advertiser Full time $60,000 - $80,000 per year

Job Responsibilities:

  • Perform end to end assessment on complex credit applications
  • Conduct thorough credit worthiness assessment and thorough decision making
  • Handle outbound, inbound and admin tasks to process all the application
  • Proactively re-package and communicate deal options
  • Adhere to all audit and compliance requirements to prevent exposure to unacceptable risk
  • Actioning loan applications, new and variations
  • Building relationships and delivering superior level service to our broker network and sales team
  • Answer calls from customers and potential customers inquiring about the product/services offered
  • Answer e-mails and chat sessions from customers and potential customers inquiring about the product/services offered
  • Achieving individual targets, whilst maintaining service level agreements and customer service charter standards
  • To provide high quality credit decisions through timely delivery
  • To support the organization in achieving desired risk and reward balance of the secured or unsecured portfolio
  • Deliver high quality credit decisions within service level agreements
  • Make credit decisions on secured or unsecured product applications
  • Contribute to maintaining team service level agreements
  • Promote a focus on customer centricity
  • Handle customers needs and requirements

Job Requirements and Qualifications:

  • Experience in Australian Credit and Finance is an advantage
  • Excellent verbal and written English communication skills
  • Excellent customer sales skills
  • Good decision making and negotiation skills
  • Experience with web-based applications & MS Office
  • Must be a good team player
  • Must be able to manage sensitive client information
  • Must have a good and positive working attitude
  • Proactive and Results Driven

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