Business Operations Associate Manager

3 days ago

Cebu City, Central Visayas, Philippines Manila Water Philippine Ventures Full time ₱420,000 per year
  • Responsible for monitoring and managing the business, technical, and customer service management aspects of the assigned area (a territory) to ensure that all financial and operational targets are being met or exceeded.
  • Develops strategies and programs to ensure that billed volume targets are being met or exceeded.
  • Prepares and analyzes monitoring sheets for the monthly BV of all the accounts per DMZ. Ensures all customer accounts are billed on a monthly basis.
  • Supervises Meter Consumption Analysts and prepares proactive action plan to align key programs to expected targets.
  • Proposes expansion projects, prepares and defends business cases and ensures approval of significant projects; Monitors project implementation and manages contractors.
  • Develops marketing strategies and devises marketing collaterals to increase customer base and exceed monthly NWSC targets.
  • Prepares monthly NWSC monitoring to ensure that targets are being met or exceeded.
  • Documents and monitors new water service applications to make sure installations are executed within standards.
  • Responds to customer queries and complaints; ensures that customer Service Standards are being metOrganizes meetings, public consultation and announcement with HOA (Homeowners Association) and customers for immediate concern.
  • Manages relationships with stakeholders like the LGUs, benchmark customers/ kasanggas. and key accounts; Handles sustainable development initiatives within the area including the TPSB and Lingap Programs.

QUALIFICATIONS:

Bachelor's/College Degree Graduate preferably in Business Administration/Management, Marketing or its equivalent

1-3 years of work experience in business development, sales, marketing, and account management

Excellent verbal, written and interpersonal communication skills

Proficient in MS Office Applications

Critical Thinking and Multi-tasking skills

Willing to be assigned in Cebu.

Job Types: Full-time, Permanent

Pay: Php25, Php35,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion

License/Certification:

  • Driver's license (Required)

Work Location: In person

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