Clinical Training Supervisor

2 days ago

Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time $90,000 per year

Primary Responsibilities:

  • Establishes training strategies and approaches

  • Demonstrates knowledge of the business environment and business requirements

  • Collaborates with internal/external business partners using a consultative approach to identify business goals and performance gaps (e.g., leadership, Human Capital, external customers, Vital Signs)

  • Manages the assessment of performance gaps to drive identification of the business need

  • Identifies the root cause of performance gaps and the role of training in addressing them, if any

  • Identifies non-training solutions to address business needs/performance gaps, where appropriate (e.g., organization design, leadership development, change management, team dynamics)

  • Evaluates learner readiness to tailor planning of training solutions

  • Translates business needs into training/development needs

  • Identifies/selects appropriate training methodologies and communicate to stakeholders (e.g., leadership, training staff, business partners), in order to drive adoption

  • Leverages all relevant training/development approaches (e.g., learning from experience, learning from others, learning from education)

  • Identifying and maintaining training best practices and trends

  • Identifies current and emerging trends in the training industry (e.g., using Corporate Leadership Council, gOEbase, ASTD, SHRM, eLearning Guild, ISPI)

  • Maintains knowledge of current and planned technology capabilities in the business

  • Maintains awareness of a variety of training delivery modes (Instructor-Led, Computer-Based, blended, webinar)

  • Maintains knowledge of new/emerging learning techniques/technologies (e.g., video conferencing, video streaming, social media, mobile, gaming)

  • Contributes ideas to influence the adoption of technology solutions that enhance training outcomes in the business

Qualifications:

  • Licensed Medical Allied Professional
  • At least 5 years of experience in training facilitation
  • At least 2 years of supervisory experience
  • Flexible with scheduling: available for mid-shift hours across PH, IND, and PR regions
  • Open to shifting schedules (Days off: Saturday & Sunday)

WHAT WE OFFER:

  • Market Competitive Pay Levels
  • Retirement Plan
  • Medical Plan (HMO) from Day 1 of employment
  • Dental, Medical, and Optical Reimbursements
  • Life and Disability Insurance
  • Paid Time-Off Benefits
  • Sick Leave Conversion
  • Tuition Fee Reimbursement
  • Employee Assistance Program (EAP)
  • Annual Performance Based Merit Increases
  • Employee Recognition
  • Training and Staff Development
  • Employee Referral Program
  • Employee Volunteerism Opportunity
  • All Mandatory Statutory Benefits

WHO WE ARE

  • Optumis the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
  • UnitedHealth Groupis a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
  • We're a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
  • As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
  • We're a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
  • Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that's dedicated to Caring. Connecting. Growing together.

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