Chief Operating Officer

I.

BASIC FUNCTION

• The Chief Operating Officer (COO) is responsible for the day-to-day operations of the hospital/healthcare facility, ensuring efficient and effective delivery of patient care across all departments by managing staff, finances, quality standards, and operational processes, reporting directly to the President and working closely with other leadership teams to achieve strategic goals and optimize patient satisfaction.
• As COO, he/she is in-charge of the overall management of the strategic development of the company including its future healthcare expansion ventures.
• He/She is to collaborate with the hospital officers and directors to focus on developing and monitoring business plans, project concepts for every facility, products and services as well as in identifying potential hospital/business sites/facilities and products for company's portfolio.  In collaboration with Marketing, to monitor trends and analyze statistics to determine market potentials, requirements and monitor preferences of customers. Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas. Also, in-charge with developing and implementing advanced and more enhanced policies and procedures both in the finance and general business development realms. He/She is to provide strong support in organizing system and team to identify and develop potential leaders who can move into leadership roles. He/She is to collaborate with Human Resources for strategizing, planning and monitoring talent management and acquisition. He/She will be responsible for leading, organizing and coordinating with the business unit heads, hospital chiefs and officers as well as service support and operating unit heads.

II.

MAJOR RESPONSIBILITIES:

Corporate Planning:

• Should act as lead person in facilitating the annual Strategic Planning of the PHMC-LP and the achievement of all approved action plans that will contribute to business growth.

Business Development

• Monitor critical deliverables of PHMC-LP's various divisions, departments and centers, including programs and schedule of activities that are based on approved business and operational development plan.
• Prepare and propose business plans and develop project concepts based on market findings.
• Make sure that regular progress reports and updates are provided to the governing boards.
• Define business / project / product and position in the market.
• Recommend product mix, quality and pricing consistent with product
• positioning and Business Plans.  Also, define project design parameters.
• Cultivate and establish business connections.

Administration

• Ensure efficient communications and information flow through completed staff work.
• Guarantee that priority projects, goals and initiatives meet particular success criteria at the specified time and budget.
• Ensure facility/facilities are operating efficiently and providing adequate medical treatment to patients.
• Act as liaison between governing boards, clinical staff/officers, and department heads to implement policies so that departments function as a whole.
• Plan, organize, supervise, coordinate, and control all areas of health services, including human resources, finance, information technology, and logistics.
• Facilitate executive board meetings and conduct business review.

Human Resources:

• Plan and monitor talent management and acquisition.
• Provide strong support in organizing system and team to identify and develop potential leaders who can move into leadership roles when needs arise.
• Strategize on compensation structuring programs.
• Ensure sustained programs and initiatives on learning and development.
• Establish fail safe monitoring system of business adherence to all regulations and guidelines set forth by governing bodies including the maintenance of safe working conditions as mandated by government and regulatory entities.

Marketing

• Develop marketing and business development strategy including budget projections.
• Build-up programs and implement approved strategies.
• Regularly monitor industry competitors, activities (product, pricing,
• launch date, construction/ development) and trends in coordination with the Marketing Division.
• Analyze impact on business/ project and make necessary recommendations.

Finance

• Supervise development of feasibility studies through the preparation of cashflow and profit and loss studies. Ensure viability of a project.
• Regularly develop, recommend hospital budget to ensure cost-effectiveness
• Ensure cost estimates and assumptions are realistic in preparing feasibility studies.
• Ensure that plans and budget are in place.
• Conduct business review and provide reports, evaluation and recommendation to the governing boards.

Documentation / Systems

• Plan and coordinate with corporate officers to obtain necessary legal requirements and documents necessary to establish and operate the business
• Coordinate with other corporate heads in ensuring that operating procedures and systems are established.
• Monitor adherence to Data Privacy Act.

Others

• Establish business relationships with other hospitals/hospital organizations/individuals, as may be required.
• May be delegated with the authority to act as PIC as appointed by the President.
• Perform other tasks and functions that will further the interest of the organization.

IV. JOB SPECIFICATION

Qualifications

1. Academic:
MBA or MBA-H graduate or College Graduate of Business;

Creative Manager with good organization and communication skills;

2. Work Experience: Minimum of 10 years of experience
in the same capacity and function in a hospital setting, including experience working in
large healthcare facilities with a minimum of 230 beds.
Must have extensive experience in Strategic Planning, Finance, Marketing, and Business Development.

Other qualifications (Skills and Abilities):

1. Familiar with a variety of the field's concepts, practices, and procedures.

2. Has extensive experience and judgment to plan and accomplish goals.

3. With effective communication skills.

4. Exceptional work ethics, with ability to convey and present a professional attitude;

5. Detailed-oriented, with keen attention to details.

6. Ability to be flexible and adaptable in a dynamic environment.

7. Aligns department and team goals with those of organization;

8. Encourages a work culture of continuous learning, information sharing, and professional development.

V. WORK SCHEDULE:

• Monday to Friday, 10:00 a.m. to 7:00 p.m.
• On call as needed