IT Applications Development Head
2 days ago
The Applications Development Head/Manager/Lead will oversee the design, development, implementation and maintenance of business-critical applications for a non-life insurance company. This role ensures that application systems, regardless of technical stack, run smoothly.
The incumbent will lead a team of developers and partner with business stakeholders (Underwriting, Claims, Finance, Sales & Distribution) to ensure that technology solutions support operational efficiency, regulatory compliance, and continually enhance the end-user/customer experience.
Key Responsibilities
Leadership & Strategy
- Lead the Applications Development team (developers and QA/testers).
- Define the application architecture, development standards, and best practices.
- Develop and align a multi-year IT application roadmap to meet business objectives.
- Manage vendor relationships and evaluate third-party solutions (core insurance systems, portals, integrations, etc).
- Oversee development and customization of core insurance applications (policy administration and underwriting, claims and accounting).
- Ensure timely delivery of high-quality application enhancements and upgrades.
- Ensure proper documentation, version control, and adherence to SDLC.
- Ensure applications meet regulatory requirements (e.g. IC, BIR and other statutory bodies).
- Maintain high standards of data security, privacy, and audit compliance.
- Oversee disaster recovery and business continuity for applications.
- Mentor and develop IT staff to build strong technical and domain expertise in insurance.
- Partner with Underwriting, Claims, Finance, and Sales & Distribution teams to understand requirements.
- Communicate progress, risks, and issues effectively to senior management.
Qualifications
Education & Experience
- Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred).
- 8–12 years of IT experience, with at least 5 years in application development leadership.
- Strong background in insurance technology (policy administration, claims, portals).
- Practical experience in modern programming languages (Java, JavaScript, SQL, etc.), databases, front-end and back-end development.
- Familiarity with insurance core systems (e.g., Guidewire, Premia, PolisyAsia, or local/regional solutions).
- Experience with Agile/Scrum and DevOps practices.
- Strong leadership and people management skills.
- Excellent communication and stakeholder management abilities.
- Analytical thinking and problem-solving with a business-oriented mindset.
- On-time and within-budget delivery of IT projects.
- System uptime and reliability of applications.
- User satisfaction from business departments.
- Reduction in manual processes and operational inefficiencies.
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