IT Applications Development Head

2 days ago

Makati City, National Capital Region, Philippines MAAGAP INSURANCE INC. Full time ₱144,000 - ₱600,000 per year
Role Summary

The Applications Development Head/Manager/Lead will oversee the design, development, implementation and maintenance of business-critical applications for a non-life insurance company. This role ensures that application systems, regardless of technical stack, run smoothly.

The incumbent will lead a team of developers and partner with business stakeholders (Underwriting, Claims, Finance, Sales & Distribution) to ensure that technology solutions support operational efficiency, regulatory compliance, and continually enhance the end-user/customer experience.


Key Responsibilities
Leadership & Strategy
  • Lead the Applications Development team (developers and QA/testers).
  • Define the application architecture, development standards, and best practices.
  • Develop and align a multi-year IT application roadmap to meet business objectives.
  • Manage vendor relationships and evaluate third-party solutions (core insurance systems, portals, integrations, etc).
Application Development & Management
  • Oversee development and customization of core insurance applications (policy administration and underwriting, claims and accounting).
  • Ensure timely delivery of high-quality application enhancements and upgrades.
  • Ensure proper documentation, version control, and adherence to SDLC.
  • Ensure applications meet regulatory requirements (e.g. IC, BIR and other statutory bodies).
  • Maintain high standards of data security, privacy, and audit compliance.
  • Oversee disaster recovery and business continuity for applications.
Team & Stakeholder Management
  • Mentor and develop IT staff to build strong technical and domain expertise in insurance.
  • Partner with Underwriting, Claims, Finance, and Sales & Distribution teams to understand requirements.
  • Communicate progress, risks, and issues effectively to senior management.

Qualifications
Education & Experience
  • Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred).
  • 8–12 years of IT experience, with at least 5 years in application development leadership.
  • Strong background in insurance technology (policy administration, claims, portals).
Technical Skills
  • Practical experience in modern programming languages (Java, JavaScript, SQL, etc.), databases, front-end and back-end development.
  • Familiarity with insurance core systems (e.g., Guidewire, Premia, PolisyAsia, or local/regional solutions).
  • Experience with Agile/Scrum and DevOps practices.
Soft Skills
  • Strong leadership and people management skills.
  • Excellent communication and stakeholder management abilities.
  • Analytical thinking and problem-solving with a business-oriented mindset.
Key Performance Indicators (KPIs)
  • On-time and within-budget delivery of IT projects.
  • System uptime and reliability of applications.
  • User satisfaction from business departments.
  • Reduction in manual processes and operational inefficiencies.

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