
dispatcher driver
4 days ago
- Dispatcher Responsibilities
- Communication Hub:Serve as the primary point of contact between field personnel (like drivers) and the office.
- Route & Schedule Management:Use mapping and logistics software to create efficient routes and schedules for drivers.
- Monitoring:Track drivers' locations and the progress of deliveries or service calls in real-time.
- Problem-Solving:Quickly address and resolve logistical issues, such as delays or unexpected problems, to keep operations running smoothly.
- Record Keeping:Log incoming calls, service requests, customer orders, and maintain accurate records of dispatches and driver information.
- Resource Allocation:Assign tasks, loads, and vehicles to available field units based on priority and urgency.
- Customer Service:Relay information between customers and drivers, ensuring timely updates and addressing customer inquiries.
- Key Skills for a Dispatcher
- Strong Communication: Excellent listening, verbal, and written communication skills.
- Technical Proficiency: Ability to use computer-aided dispatch (CAD) systems, mapping software, and communication equipment.
- Multitasking: Handle multiple incoming calls, tasks, and situations simultaneously.
- Problem-Solving: Capacity for critical thinking and sound judgment to resolve issues efficiently.
- Organizational Skills: Ability to manage schedules, routes, and records effectively.
- Geographical Knowledge: An understanding of the operating area to plan effective routes and respond to issues.
- Dispatcher Job Description [Updated for 2025] - IndeedA Dispatcher, or Communications Dispatcher, coordinates and communicates with drivers, emergency responders or service personnel t...Indeed
- Dispatcher Job Description |
- Dispatcher Job Description Template - ComeetComeet
Job Type: Full-time
Pay: Php17, Php18,000.00 per month
Work Location: In person
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