HR Associate Partner, PXT Ops

1 week ago


Tacloban City, Eastern Visayas, Philippines Amazon Full time
The HR Associate Partner serves as a strategic business partner providing comprehensive human resources support to assigned business units. This role collaborates with management to develop and implement HR initiatives that align with organizational goals while ensuring compliance with company policies and employment laws.

Key job responsibilities
Business Partnership
Partner with department leaders to understand business objectives and provide HR solutions
Serve as the primary HR point of contact for assigned business units
Coach managers on employee relations, performance management, and HR policies
Facilitate organizational change management initiatives
Employee Relations
Handle employee concerns, conflicts, and grievances
Conduct workplace investigations when necessary
Provide guidance on disciplinary actions and performance improvement plans
Maintain confidentiality and document all employee relations matters
Talent Management
Support recruitment and selection processes
Assist in developing succession plans and career development programs
Guide managers in performance review processes
Identify training and development needs
Policy & Compliance
Ensure compliance with employment laws and regulations
Interpret and communicate HR policies and procedures
Maintain accurate employee records and documentation
Stay current with HR trends and best practices
HR Programs
Implement and monitor HR programs and initiatives
Support compensation and benefits administration
Assist with workforce planning and organizational development
Contribute to HR metrics and reporting

A day in the life
Here's a formal rewrite of those activities:

**Core HR Operations and Employee Engagement Activities:**

1. **Attendance Management**
- Conduct systematic attendance audits
- Perform attendance verification and compliance checks
- Review and validate attendance discrepancies

2. **Operational Communications**
- Disseminate essential organizational updates
- Facilitate timely information distribution
- Ensure effective cascade of critical announcements

3. **Employee Engagement Initiatives**
- Maintain regular interaction with associates
- Conduct structured engagement sessions
- Monitor and assess employee sentiment

4. **Welcome Back Conversations Program**
- Execute formal welcome-back conversations
- Facilitate reintegration discussions
- Document return-to-work proceedings

5. **Focus Group Discussions (FGD)**
- Organize and moderate structured focus groups
- Facilitate targeted discussion sessions
- Document and analyze feedback gathered

6. **Management Support Services**
- Address time-sensitive requests from direct managers
- Provide operational support for management initiatives
- Execute priority tasks as assigned by leadership

Each of these responsibilities should be conducted in accordance with established organizational protocols and documented appropriately in the HR management system.

About the team
**HR Business Partner Team Introduction**

**Our Mission:**
"To be strategic partners in driving organizational excellence by fostering a high-performance culture, empowering our people, and enabling business success through innovative human capital solutions."

**Who We Are:**
We are a dynamic team of HR professionals dedicated to bridging the gap between business strategy and people management. Our team serves as the vital link between organizational objectives and employee success, supporting approximately [X] employees across multiple business units.

**Our Team Structure:**
- HR Director (Team Lead)
- Senior HR Business Partners
- HR Associate Partners
- HR Operations Specialists
- HR Coordinators

**What Sets Us Apart:**

1. **Business-First Mindset**
- Deep understanding of business operations
- Data-driven decision-making approach
- Strategic partnership with leadership teams

2. **People-Centric Culture**
- Open-door policy
- Collaborative problem-solving
- Emphasis on continuous learning
- Celebration of diversity and inclusion

3. **Core Values:**
- Trust & Transparency
- Excellence in Execution
- Innovation & Adaptability
- Employee Advocacy
- Business Acumen
- Ethical Leadership

**Our Approach:**

1. **Strategic Partnership**
- Regular business reviews with leadership
- Proactive solution development
- Strategic workforce planning
- Change management support

2. **Employee Experience**
- Enhanced onboarding experiences
- Career development programs
- Engagement initiatives
- Recognition programs

3. **Operational Excellence**
- Streamlined HR processes
- Quick response protocols
- Regular policy updates
- Compliance maintenance

**Team Achievements:**
- Successful implementation of [recent HR initiatives]
- High employee satisfaction scores
- Strong retention rates
- Award-winning HR programs
- Innovative HR technology adoption

**Our Working Style:**

1. **Collaborative Environment**
- Weekly team syncs
- Monthly strategy sessions
- Cross-functional projects
- Knowledge sharing forums

2. **Development Focus**
- Regular upskilling opportunities
- Mentorship programs
- Industry certification support
- Leadership development

3. **Innovation Hub**
- Digital transformation initiatives
- Process improvement projects
- Employee experience enhancement
- Analytics-driven strategies

**Community Engagement:**
- Participation in HR forums
- Industry networking events
- Corporate social responsibility initiatives
- Academic partnerships

**Our Commitment:**
We are committed to:
- Maintaining the highest standards of professionalism
- Delivering exceptional service to our stakeholders
- Staying current with HR trends and best practices
- Creating positive workplace experiences
- Supporting organizational growth and success

**Looking Forward:**
Our team continuously evolves to meet changing business needs and workforce dynamics. We pride ourselves on being:
- Adaptive to change
- Forward-thinking
- Solution-oriented
- Employee-focused
- Business-aligned

This introduction captures the essence of a high-performing HR Business Partner team while maintaining professional discretion. The specific details can be customized based on the actual organization's structure and achievements.

Basic Qualifications:
- 6+ months of human resources experience
- 6+ months of customer service experience
- 6+ months of Microsoft Office products and applications experience
- High school or equivalent
- Experience in confidential environments

Preferred Qualifications:
- 1+ years of human resources experience
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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