Healthcare Associate

1 week ago


Cebu City P, Philippines Strategic Office Support Inc. Full time $225,000 - $375,000 per year

Hiring Now: Healthcare Support Associate

Work Location: Ebloc 3 Building, Padriga St., Cebu IT Park, Lahug, Cebu City

Work Setup: Onsite | Full-Time

Schedule: Rotating shifts aligned with U.S. business hours

Position Overview

Join our team as a Healthcare Support Associate, where you will provide essential administrative and customer support to U.S.-based healthcare providers. You will help manage patient-related inquiries, process documentation, and support clinic operations through calls, emails, and other communication channels.

Key Responsibilities

  • Assist U.S. clinics and healthcare professionals with administrative and support tasks
  • Handle inquiries, concerns, and updates in a professional and timely manner
  • Perform task-based work depending on client requirements
  • Contribute to a collaborative and goal-oriented team environment

Qualifications

  • Strong English communication skills (verbal and written)
  • Experience in healthcare support or 1–5 years of BPO experience is a plus
  • Able to work in a fast-paced, client-driven environment
  • Willing to follow a schedule based on U.S. business hours

Perks & Benefits

  • Competitive compensation package
  • Paid training with continuous learning opportunities
  • Performance-based incentives and commissions
  • Salary increases based on performance
  • HMO coverage
  • 13th-month pay
  • Overtime pay
  • Company events and engagement activities
  • On-site parking

Job Type: Full-time

Benefits:

  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise

Work Location: In person



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