Healthcare Associate
1 week ago
Hiring Now: Healthcare Support Associate
Work Location: Ebloc 3 Building, Padriga St., Cebu IT Park, Lahug, Cebu City
Work Setup: Onsite | Full-Time
Schedule: Rotating shifts aligned with U.S. business hours
Position Overview
Join our team as a Healthcare Support Associate, where you will provide essential administrative and customer support to U.S.-based healthcare providers. You will help manage patient-related inquiries, process documentation, and support clinic operations through calls, emails, and other communication channels.
Key Responsibilities
- Assist U.S. clinics and healthcare professionals with administrative and support tasks
- Handle inquiries, concerns, and updates in a professional and timely manner
- Perform task-based work depending on client requirements
- Contribute to a collaborative and goal-oriented team environment
Qualifications
- Strong English communication skills (verbal and written)
- Experience in healthcare support or 1–5 years of BPO experience is a plus
- Able to work in a fast-paced, client-driven environment
- Willing to follow a schedule based on U.S. business hours
Perks & Benefits
- Competitive compensation package
- Paid training with continuous learning opportunities
- Performance-based incentives and commissions
- Salary increases based on performance
- HMO coverage
- 13th-month pay
- Overtime pay
- Company events and engagement activities
- On-site parking
Job Type: Full-time
Benefits:
- Company events
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
Work Location: In person
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