bpo qa

11 hours ago


San Fernando, Central Luzon, Philippines JK Network Services Full time ₱360,000 - ₱420,000 per year

Client Profile: For more than 39 years, this top worldwide business processing outsourcing company has offered process management and technology solutions.

Industry: BPO

Location: Clark Pampanga

Salary: Php35,000

Schedule: Shifting schedule

Work Set up: Work on site

Benefits:

Benefits required by the government

HMO

Payment for the thirteenth month

Credits for Sick Leave

Credits for Vacation Time

Job Requirements:

Available to Those Without a Bachelor's Degree

A minimum of one year of experience working in a BPO environment as a quality analyst.

Willing to put in a lot of on-site work

Able to work a fluctuating schedule

Job Responsibilities:

Managing incoming and outgoing emails, messages, and calls

Helping clients with questions about goods and services

Establish and preserve solid connections with clients and customers

Coordinating with teams, implementing quality control procedures, and conducting quality assessments to manage and resolve escalations.

Creating and Sustaining High Customer Satisfaction

Recruitment Process: Online interview

Initial interview

2nd interview

Final interview

JOB OFFER

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Work Location: In person



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