Claims Officer

18 hours ago

Manila, National Capital Region, Philippines Intogreat Solutions Full time ₱900,000 - ₱1,200,000 per year

Purpose of the role:

The Claims Coordinator will be based offshore in the Philippines, supporting the Direct Insurance team located in Victoria. This role is responsible for assisting with the coordination of insurance claims, liaising with leading insurance providers, loss adjusters, and property owners. The Claims Coordinator will act as a key point of contact for all parties throughout the claims and repair process, working remotely to support the Victoria-based team.

​Key Responsibilities:


• Customer Service: Deliver excellent customer service to Customer (Policyholder) and Client (Insurer) = +50 NPS


• Total Life: Monitor and drive successful quote activity across all states to meet specific targets (Time & Jobs Won) = 54 days


• Turn Ratio: Manage total life (start to closure) of all active jobs to achieve target


• Revenue: Accurately forecast and meet revenue target


• Budget Improvement: Drive healthy file management across the portfolio, for all active jobs

Requirements

What We're Looking For:

​
• Minimum of 1 year of general insurance claims experience


• Experience with property insurance lines/ industry as nice to have


• Experience with end-to-end insurance claims process is ideal


• Previous experience in interacting with multiple stakeholders at different levels


• Proven Business Development experience within the Insurance industry


• Amenable to work onsite Twice a week at Eastwood, QC

Benefits

Why IntoGREAT?

  • Competitive Compensation Package:

An attractive salary and comprehensive benefits aligned with market standards.
- Work-Life Balance Support:

Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.
- Career Growth and Development:

Opportunities for training and development to help employees advance their skills and grow within the company.
- Supportive Leadership:

A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles

Ready to Shape the Future?

Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We're eager to see how you can make a difference with us

  • Claims Assistant

    2 weeks ago

    Manila, National Capital Region, Philippines HR Network Inc. Full time ₱300,000 - ₱600,000 per year

    Help ensure smooth and efficient processing of insurance claims. This role supports the claims team with documentation, investigation, and customer communication.Input and organize claim information accurately in the systemCollect and file needed documents (e.g. receipts, medical reports)Help review claims for errors or missing infoAssist with simple...

  • Claims Manager

    2 weeks ago

    Manila, National Capital Region, Philippines CXC Global Hong Kong Limited Full time ₱1,500,000 - ₱2,500,000 per year

    We are looking for an experienced Claims Manager to lead claims team in the Philippines. This role is responsible for overseeing the full claims lifecycle from assessment and investigation to resolution while ensuring accuracy, efficiency, and compliance with local regulations. You'll work closely with clients, brokers, and internal teams to deliver...

  • Claims Manager

    1 week ago

    Manila, National Capital Region, Philippines Nezda Global Full time ₱104,000 - ₱130,878 per year

    About the RoleThis is a hybrid leadership role based in Makati, where you'll manage a team of claims assessors, ensure operational excellence, and drive automation and fraud prevention initiatives across claims processing.Key ResponsibilitiesOversee timely, accurate, and policy-compliant claims processingHandle complex claims escalations and approvals within...

  • AR Claims Representative

    3 days ago

    Manila, National Capital Region, Philippines Access Healthcare Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionEstablished in 2011, Access Healthcare is a global leader in healthcare management, providing revenue cycle management solutions to healthcare organizations. With 27,000 revenue cycle professionals in 24 delivery centers worldwide, Access Healthcare emphasizes scalability, automation, and transparency to meet client needs.Role...

  • Insurance Claims Assistant

    1 week ago

    Manila, National Capital Region, Philippines CASM Limitlessli LLC Full time ₱250,000 - ₱500,000 per year

    At Limitlessli we specialize in recruiting, hiring, and managing high-caliber remote staff. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering tailored services to meet our clients' unique business needs.The Opportunity:Are you detail-orientated and skilled in data entry?  Do you thrive in a fast-paced...

  • Claims Shift In Charge

    2 weeks ago

    Manila, National Capital Region, Philippines SPX Express Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionManage overall Return to shipper/seller processEnsure that all RTS parcels are dispatched according to the given SOPand KPIsCollaborate with the claims team to manage past-due items and ensure minimal claims on RTSWork closely with the SOC Ops team, Middle Mile, and Fleet Management on the timely dispatch of of parcelsParticipate in the...

  • Credit Officer

    1 week ago

    Manila, National Capital Region, Philippines Borg Full time ₱900,000 - ₱1,200,000 per year

    About the RoleBorg is seeking a detail-oriented and proactive Credit Officer to join our Manila-based team. In this role, you will be responsible for processing customer credits due to product returns, faults, or invoice discrepancies. You will investigate claims, identify root causes, and recommend appropriate resolutions, working closely with both internal...

  • Corporate Insurance Officer

    1 week ago

    Manila, National Capital Region, Philippines CXC Full time ₱900,000 - ₱1,200,000 per year

    We're looking for aCorporate Insurance & Client Services Officerto support and grow our corporate insurance portfolio. In this role, you'll work closely with brokers, corporate clients, and internal teams to ensure smooth servicing and delivery of insurance solutions.What You'll Do:Act as the main point of contact for corporate clients and brokers on policy...

  • Personal Lines/Claims Insurance Associate/Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines ATOS Information Technology Inc. Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities:Efficiently execute assigned tasks across multiple systems.Design solutions for internal and external clients based on the established procedures.Identify and escalate unresolved issues while keeping supervisors informed.Collaborate with team members to meet service delivery goals.Engage with internal and external customers to ensure...

  • Aftersales Back Office

    2 weeks ago

    Manila, National Capital Region, Philippines Lucky Huarong Technology Inc. Full time ₱300,000 - ₱450,000 per year

    The Aftersales Back Office Associate is responsible for supporting post-purchase operations by ensuring timely and accurate handling of customer concerns, returns, replacements, refunds, and warranty claims. This role plays a vital part in maintaining customer satisfaction and strengthening brand trust by coordinating between internal teams, logistics...