Sales Associate
6 days ago
Job Summary:
The Sales Associate is responsible for assisting customers throughout the purchasing process by providing excellent customer service, product knowledge, and support in meeting sales targets. This role ensures a positive shopping experience, maintains store presentation, and contributes to overall business growth.
Key Responsibilities:
- Greet and assist customers in selecting products that meet their needs.
- Provide detailed information on products, promotions, and services.
- Process sales transactions accurately (cash, credit, or other payment methods).
- Maintain a clean, organized, and visually appealing store environment.
- Monitor stock levels and assist in inventory management (restocking, tagging, returns).
- Upsell and cross-sell products to maximize sales opportunities.
- Handle customer inquiries, requests, and complaints in a professional manner.
- Meet and exceed individual and team sales targets.
- Stay updated on product knowledge, pricing, and company policies.
Qualifications:
- High school diploma or equivalent (Bachelor's degree is an advantage).
- Previous retail or sales experience preferred.
- Strong communication and interpersonal skills.
- Customer-focused with a positive and approachable attitude.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic math and computer skills (POS system knowledge is a plus).
- Willingness to work flexible shifts, including weekends and holidays.
Skills Required:
- Customer service and relationship building
- Persuasive selling and negotiation
- Time management and organizational skills
- Teamwork and collaboration
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