Customer Service Representative – Collections Account
24 hours ago
About the Role:
We're looking for experienced Customer Service Representatives with a background in collections If you're confident, goal-driven, and enjoy helping customers settle their accounts, we'd love to have you on our team.
What You'll Do:
- Make outbound calls to customers with outstanding balances.
- Negotiate payment arrangements and update account details.
- Handle inbound inquiries with professionalism and empathy.
- Meet collection targets while providing excellent customer service.
What We're Looking For:
- At least 6 months BPO experience (collections)
- Excellent communication and negotiation skills
- Willing to work onsite in Ortigas
- Comfortable with a night shift schedule
Job Type: Full-time
Pay: Php22, Php25,000.00 per month
Work Location: In person
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