Passenger Service Agent

About UsWonders (Tarro) is a fast-growing, mission-driven tech company dedicated to helping brick and mortar restaurants in the US thrive by giving them access to powerful yet easy-to-use technology that helps them simplify operations and strengthen their connections to customers. We are looking for Customer Service Representatives to be the voice of...

Peak Outsourcing Inc.is seeking a proactive, detail-oriented, and highly analyticalReal-Time Analyst (RTA)to join our dynamic team inDumaguete. As a crucial member of our operations team, you will play a key role in optimizing workforce resources within a contact center environment to ensure efficient operations and the achievement of service level...

Job Description:We are seeking a dedicated and results-driven Team Leader at PEAK Outsourcing. The Team Captain will be responsible for overseeing and managing the day-to-day operations of the team, ensuring exceptional customer service, and driving performance improvements. The role requires a blend of leadership, operational excellence, and strategic...

Job DescriptionThe Real Time Management Specialist monitors live operations, makes immediate staffing adjustments, and ensures service level targets are met throughout the day. This role requires quick decision-making abilities and strong understanding of real-time operational dynamics.Key Roles and Responsibilities• Monitor real-time service levels, queue...

As a Shift Supervisor, you'll be the go-to leader during shifts without Operations Supervisors or an Operations Manager on duty. Your mission: keep teams productive, clients satisfied, and operations smooth.Minimum RequirementsAt least 6 months of experience as a Team Leader (preferred)Strong accountability and initiativeExcellent communication and...

Job Description / Job Responsibilities • Serve as the first point of contact for client inquiries via email, chat, and support tickets. • Professionally and efficiently manage and resolve support requests from start to finish. • Clearly document all client interactions, issues, and resolutions in our helpdesk system. • Identify and escalate complex...

Job Summary: Peak Outsourcing Inc. is seeking a proactive, detail-oriented, and highly analytical Real-Time Analyst (RTA) to join our dynamic team in Dumaguete . As a crucial member of our operations team, you will play a key role in optimizing workforce resources within a contact center environment to ensure efficient operations and the achievement of...

Workforce Management Analyst (Real Time Analyst) Job Description The Real Time Management Specialist monitors live operations, makes immediate staffing adjustments, and ensures service level targets are met throughout the day. This role requires quick decision-making abilities and strong understanding of real-time operational dynamics. Key Roles and...

What You’ll Be Doing Looking for an opportunity where you’ll make an impact on people upskilling their career? In this role, you’ll ensure records are maintained, information is compiled, and forms are submitted to client and state agencies to initially license/appoint and keep insurance agents licensed/appointed. You’ll also file forms and other...

Tarro Manila, National Capital Region, Philippines What We’re Looking For We’re looking for a product-minded problem solver who thrives on improving user experiences through configuration, process, and smart systems design. As a Product Implementation Specialist, you’ll be a key player in helping restaurants get started with Tarro and ensuring their...

We are seeking a highly driven Operations Manager to lead and manage the end-to-end operations of a critical E-commerce retail platform chat support campaign . This role is central to ensuring our service delivery exceeds performance targets, client expectations, and internal KPIs specifically within the dynamic environment of online customer and seller...

Peak Outsourcing Inc. is seeking a proactive, detail-oriented, and highly analytical Real-Time Analyst (RTA) to join our dynamic team in Dumaguete. As a crucial member of our operations team, you will play a key role in optimizing workforce resources within a contact center environment to ensure efficient operations and the achievement of service level...

As a Backend Developer, you will design and build robust server-side components and systems using Java and cloud technologies like Google Cloud or Azure. You will manage and optimize databases, ensuring data integrity and performance while deploying and maintaining cloud-based solutions. Your role involves implementing security measures to protect systems...