Store Operations Manager

13 hours ago

Ayala Alabang, National Capital Region, Philippines Suds Laundry & Dryclean Services Full time ₱28,000 - ₱30,000 per year

We are seeking an experienced and results-driven Store Operations Manager to oversee the day-to-day operations of our laundry service outlet(s). The ideal candidate will ensure operational efficiency, uphold excellent customer service standards, manage staff performance, and implement best practices to optimize productivity and profitability.

Key Responsibilities:

  • Oversee daily operations of laundry branches, including front desk, processing, and delivery coordination
  • Supervise, train, and evaluate staff to ensure efficiency and adherence to company standards
  • Manage inventory and coordinate with suppliers for timely restocking of consumables
  • Ensure cleanliness, safety, and compliance with health and industry regulations
  • Provide excellent customer service and resolve complaints professionally
  • Monitor store financials, including sales, labor costs, and operational expenses
  • Implement strategies to increase sales, foot traffic, and customer retention
  • Schedule staff shifts based on business demand
  • Use POS and laundry systems to manage orders, payments, and performance metrics
  • Coordinate equipment maintenance to ensure smooth operations
  • Ensure all branches have valid business permits and regulatory approvals

  • Handle accounting tasks:

  • Prepare statements of account for B2B clients

  • Monitor accounts payable and receivable
  • Record sales and expense transactions
  • Monitor and review branch financial performance (revenue, expenses, and profitability)
  • Ensure timely submission of sales reports, petty cash, and daily remittances
  • Approve branch expenditures in line with company policies and budgets

Qualifications:

  • Must be a graduate of four-year business related course
  • Preferably with a minimum of 2-3 years of experience as a Store Operations Manager in the retail or laundry services industry
  • Strong customer service and communication skills
  • Team player and can handle work in a fast-paced environment

Job Type: Full-time

Pay: Php28, Php30,000.00 per month

Benefits:

  • Company Christmas gift
  • Flexible schedule
  • Health insurance

Language:

  • English (Preferred)

Work Location: In person

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