Hiring: Customer Service Representative

4 days ago

Cebu City, Central Visayas, Philippines Strategic Office Support Incorporated Full time ₱150,000 - ₱250,000 per year

Healthcare Support Associate – Apply Now

Work Location: Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu City

Schedule: Shifting hours aligned with U.S. client operations

Strategic Office Support, Inc. partners with U.S. healthcare providers to deliver world-class administrative and operational support. We are looking for driven professionals who want to build a rewarding career in the healthcare support industry.

Key Responsibilities
  • Provide administrative and back-office assistance to U.S. clinics and healthcare partners
  • Handle inquiries via phone, email, and chat with professionalism and empathy
  • Manage healthcare-related processes based on client requirements
  • Work collaboratively with a dynamic team to ensure smooth daily operations
Qualifications
  • Strong English communication skills (both spoken and written)
  • At least 1 year of BPO experience (healthcare background preferred but not required)
  • Open to working on U.S. shifts and flexible with changing schedules
  • Proactive, adaptable, and committed to learning and growth
Perks & Benefits
  • Comprehensive paid training and onboarding
  • Competitive salary package with regularization benefits
  • 13th-month pay plus overtime and night differential
  • HMO coverage for qualified employees
  • Incentives, bonuses, and performance-based rewards
  • Free on-site parking
  • Company activities and team engagement programs
  • Opportunities for career advancement in a supportive environment

Grow your career with us and make a meaningful impact in healthcare support.

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