Risk Compliance

Compliance that protects customers. Governance that elevates brands.

Not every compliance role gets a seat at the table. This one does. You'll help raise risk maturity across major telecom portfolios, shaping decisions that protect customers and strengthen trust at scale. It's a global career move with international opportunity-built for someone ready to make their mark in a highly regulated space.

Job Description

As a Risk Compliance & Governance Specialist, you will uplift compliance and risk maturity across telecom product portfolios through targeted assurance, control testing, and governance support-delivering clear, evidence-based insights that strengthen regulatory alignment, reduce exposure, and drive smarter decision-making.

Job Overview

Employment type: Full-time

Shift: Day Shift, 5:30am to 2:30pm MNL (Monday to Friday)

Work setup: Hybrid, Megatower, Ortigas (Hybrid (3 days onsite, 2 days remote), but 100% onsite during 3-month training)

Exciting Perks Await

• Competitive Salary Package
• Hybrid work arrangement
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• HMO coverage with free dependent upon regularization
• Day shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• 3 to 5 years' relevant experience
• Demonstrated experience in a risk, compliance, governance, or assurance role within the telecommunications industry or a similarly regulated consumer services environment
• Proven experience supporting compliance uplift across telco products and brands, ensuring regulatory obligations are consistently interpreted and embedded into operational processes (e.g. across Superloop and Exetel offerings)
• Excellent written and verbal communication skills
• Hands-on experience performing compliance control quality assurance, including:
• Assessing control design adequacy against regulatory obligations
• Testing operating effectiveness of customer, service delivery, and operational controls
• Experience maintaining and reviewing risk registers, compliance obligation registers, and control libraries relevant to telco regulatory requirements
• Experience preparing clear, evidence-based compliance and risk reporting for management and governance forums, including findings, root causes, risk ratings, and remediation status
• Proven ability to operate effectively in a team based risk and compliance function, contributing to shared objectives, knowledge-sharing, and continuous improvement

Your Daily Tasks

Compliance Uplift & Risk Maturity:

• Drive the uplift of compliance capability across Superloop and Exetel product portfolios, ensuring consistent interpretation and application of regulatory obligations across brands, systems, and customer segments

Compliance Control Quality Assurance:

• Design and execute risk-based compliance assurance and control testing activities, assessing control design adequacy and operating effectiveness
• Perform thematic reviews, control health checks, and targeted deep dives to identify control gaps, weaknesses, and emerging risks
• Document findings clearly and objectively, articulating risk exposure, root causes, and residual risk, and tracking remediation actions through to closure
• Provide clear, evidence-based assurance to senior stakeholders on the effectiveness of compliance controls and governance arrangements

Risk Management & Governance:

• Support the end-to-end risk lifecycle, including risk identification, assessment, evaluation, treatment, and monitoring, in line with ISO 31000 principles
• Assist in maintaining risk registers, control mappings, and risk metrics (KRIs), ensuring risks are clearly articulated and consistently assessed

Reporting & Tracking:

• Maintain progress tracking and provide regular updates on review completion, uplift outcomes, and compliance alignment status

About the Client

Premium networks. High-trust compliance. Future-ready growth.

Our client is a highly regarded telecommunications provider known for delivering reliable connectivity and evolving digital services across Australia. With a strong footprint across broadband and network infrastructure, our client continues to grow through innovation, performance, and customer-first service. Joining their team means being at the center of a regulated, high-impact industry-where your work directly strengthens trust, protects customers, and supports smarter business decisions.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra