Sales Admin Supervisor
2 days ago
1. Sales Support and Coordination
- Monitor incoming sales inquiries from Facebook, email, SMS, calls, and walk-ins.
- Assign leads appropriately to sales associates and follow up on pending conversions.
- Maintain daily updates on the Sales Monitoring Sheet and Client Contact Sheet.
2. Documentation and Reporting
- Ensure complete and accurate preparation of Sales Forms, quotations, job orders, and client contracts.
- Maintain an updated master file of all prospects, ongoing negotiations, and closed deals.
- Submit weekly and monthly sales reports to the GM, including KPIs and sales trends.
3. Team Supervision
- Oversee and support the performance of Sales Admin Assistants and sales associates on documentation-related processes.
- Conduct regular performance reviews and provide coaching for improvement.
- Coordinate with field sales teams to ensure alignment in client requirements and scheduled treatments.
4. Customer Relationship Management
- Ensure timely follow-up with clients for proposal updates, job order confirmations, and post-treatment feedback.
- Maintain positive and professional communication with both new and returning clients.
- Address basic client concerns and escalate complex issues to Sales Supervisor or GM.
5. Process Compliance
- Implement sales-related SOPs in alignment with company standards and ISO protocols.
- Monitor the submission and filing of contracts, proposals, and service agreements.
- Ensure that sales documentation complies with company policies and regulatory requirements.
6. Marketing and Promotional Support
- Assist in the organization and tracking of promotional campaigns and events.
- Coordinate with Marketing Specialists for materials needed for client presentations.
- Provide support in lead generation through administrative outreach efforts.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- At least 2–3 years of experience in sales administration, with 1 year in a supervisory role preferred.
- Strong organizational and documentation skills.
- Proficient in MS Excel, Google Sheets, and CRM tools.
- Excellent communication, coordination, and follow-through skills.
- Experience handling social media inquiries and prospect pipelines is an advantage.
- Detail-oriented, with the ability to multitask and manage time effectively.
- Familiarity with pest control services or service-based industries is a plus.
Job Types: Full-time, Permanent
Pay: Php15,000.00 per month
Benefits:
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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