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Technical Business Analyst
2 hours ago
About IRely
In 2008, iRely began selling its Commodity Management system to producers and processors. Since then, we have continued to expand and implement new software designed to deliver business management solutions for the petroleum distribution, retail, agriculture, and commodity industries.
Today, iRely remains privately owned and self-funded, with a long-term ownership plan that ensures private ownership for decades to come. Our commitment to customer success has made us a global leader in digital transformation.
Headquartered in Dallas, Texas with offices in Bangalore (India), and Makati City (Philippines), iRely has nearly 40 years of experience providing end-to-end ERP and CTRM to over 500 customers in more than 25 countries.
Here at iRely, we understand that your Business isn't simple, but our Innovative Software Solutions are.
As Technical Business Analyst, you will partner with the business, interface with multiple stakeholders, gather requirements, and provide a clear road map for all development projects while being responsible as site owner for all functional areas regarding the business systems
Key Responsibilities
- Business Process Analysis – Work closely with Product Manager and Stakeholders to analyze petroleum logistics workflows, identifying ERP requirements and areas for system optimization.
- ERP Strategy & Utilization – Provide guidance on leveraging current ERP capabilities to improve efficiency.
- Requirements Gathering & Documentation – Define and document business needs for ERP enhancements, ensuring alignment with operational goals and regulatory standards.
- Project & Change Management – Assess new project requests, initiatives, and system changes, ensuring they align with business priorities and ERP best practices.
- Collaboration with Development Team – Partner with technical teams to coordinate ERP system enhancements, integrations, and troubleshooting.
- Testing & Quality Assurance – Assist in testing ERP updates, patches, and new features to ensure reliability and functionality before deployment.
- Training & Support – Provide end-user training, documentation, and ongoing support to ensure effective system usage.
- Compliance & Continuous Improvement – Stay updated on ERP advancements and industry regulations to drive system improvements and maintain compliance
- Functional Design - preparing functional design specs., SOP's, - perform resolutions, cause analysis.
Requirements And Qualifications
- Minimum 3 to 7 years' experience as Business Analyst in ERP or SaaS applications.
- Has a hands-on technical background with experience in C#, JavaScript, and SQL.
- Understands both business objectives and technical details to bridge the gap between stakeholders and developers.
- Able to clearly visualize and present processes and concepts using tools like , etc.. to ensure team understanding and alignment.
- Proficient in UI/UX tools like Figma with a solid understanding of design and user experience principles.
- Possesses strong communication and facilitation skills to ensure clarity and alignment across teams.
- Experience in tools like: JIRA, Confluence, Postman, Git, Azure DevOps or similar.
- Writes clear, well-structured documentation and maintains strong organization skills.
- Experienced in leading and coordinating teams to ensure timely and successful project deliverables.
- Familiar with test management tools like Zephyr Scale for organizing and tracking test activities.
- Experienced in reviewing test cases to ensure quality and completeness of outputs.
- Applies strong analytical thinking — questions assumptions, performs impact analysis, and ensures requirements are accurate and complete.
- Communicates clearly and keeps all teams aligned on goals, changes, and priorities.
- Bachelor's degree in information technology, computer science, or 5+ years of equivalent experience.
- Experience in Financial systems a plus.
- Ability to effectively work with end users and business teams for requirements gathering, understanding customer needs, testing, etc.
Why Choose Us?
At iRely, we empower our team members to lead with innovation and consistently exceed customer expectations. As a hands-on leader passionate about ERP Implementation and team success, you'll have the chance to make a meaningful impact in this role. We provide competitive compensation, comprehensive benefits, and clear pathways for career growth, all within a supportive, collaborative environment that values your contributions.
Diversity and Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
