Finance & Accounting - Team Lead

3 days ago

Taguig, National Capital Region, Philippines IQ BackOffice Full time ₱1,200,000 - ₱2,400,000 per year

BRIEF DESCRIPTION OF DUTIES:

  • Managing and coordinating the activities performed by Assistant Team Lead and Specialists.
  • Overseeing team members and executing various administrative responsibilities.
  • Monitoring operational statistics, such as productivity, quality trackers, reports, mailbox status, and checklists.
  • Providing timely project status updates, constructive feedback, and detailed reporting on key process-focused objectives to the management.
  • Strategically determining work volume and assigning suitable team members to meet account priorities and Service Level Agreements (SLAs) satisfactorily.
  • Vigilantly managing team performance to ensure that production metrics are consistently aligned with company policies.
  • Conducting regular coaching sessions to enhance the skills of team members.
  • Communicating and providing timely feedback to the team on soft skills, system knowledge, and issue handling.
  • Actively participating in Rewards and Recognition programs to foster a positive and motivated work environment.
  • Handling financial reviews, vouching for the accuracy of financials, and reconciliations, and engaging in discussions with clients.
  • Acting as a coach and mentor to team members to foster a culture of continuous improvement.

KEY COMPETENCIES (This is a REQUIREMENT):

  • Facilitating Performance Improvement Plans (PIPs) to enhance team performance.
  • Direct reporting to US clients rather than their client services team.
  • Working with large US companies and demonstrating a comprehensive understanding of their revenue structures.
  • Being proactive and a critical thinker to address challenges effectively.
  • Substantial experience in process implementation and timely intervention to preempt issues before they escalate.

QUALIFICATIONS & EXPERIENCE:

  • Bachelor's degree in accounting or finance.
  • In-depth knowledge of general accounting principles, regulatory requirements, and proficiency in computerized accounting software.
  • 5 years of extensive working experience in the related field.
  • A demonstrated high level of accuracy and attention to detail.
  • Proven ability to work with minimal supervision.
  • Excellent English communication skills, both verbal and written.
  • Strong interpersonal skills, enabling effective interaction with all levels of management.
  • Willingness to work during US business hours to align with client needs.
  • Proficiency in MS Office applications, especially Excel.
  • CPA preferred but not required, showcasing a commitment to professional development.
  • Amenable to work in BGC, Taguig, on a hybrid set-up, ensuring adaptability to evolving work structures.

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