Policy Specialist

4 days ago

Makati City, National Capital Region, Philippines Metrobank Full time ₱900,000 - ₱1,200,000 per year

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

Position Title:  Policy Specialist

Job Summary

Facilitate development, amendment and revocation of branch Policies and Procedures (P&P) ensuring that these P&Ps are compliant with regulations and internal control standards, relevant, operable, clear and consistent with related P&Ps.

Specific Duties & Responsibilities:

  • Facilitate collaboration with BBS-BOSG-BOSD and other stakeholders relative to the documentation, amendment and revocation of branch P&P.
  • Ensure that the P&P proposal is consistent with related policies and procedures, identifying and addressing any discrepancies to maintain uniformity and coherence in policy handling and implementation.
  • Prepare drafts of the P&P proposal and coordinate the review process with all stakeholders and control units to ensure complete feedback and sign-off.
  • Prepare and compile responses to comments/issues raised by stakeholders and control units and secure responses from the BU-proponent.
  • Mediate between business units with competing policy requirements, works to achieve resolution, and where necessary, discuss/escalate the issue to the Department Head.
  • Ensure that final approval for P&Ps is secured from the relevant approving authority before dissemination to the branches and other impacted business units.
  • Update the branch P&Ps impacted by the recent BSD circulars, announcements released.
  • Prepare and maintain a comprehensive archive of all P&P-related documents, including drafts, approvals, and comments ensuring traceability and for ease of retrieval.
  • Maintain and regularly update the Project Monitoring Tool (PMT) to track the progress, status, and timelines of all P&P projects and initiatives.
  • Gain understanding of the features and functionalities of the bank's system/applications, as well as its products and services, to ensure the P&P documentation aligns with system capabilities, product offerings, and operational constraints.
  • Monitor and report project status and periodic updating progress regularly to Department Head, team members and client-counterparts.
  • Perform other tasks and projects as directed by management.

Other Details:

Rank: Junior Officer

Unit: Branch Banking Sector / Branch Operations and Support Group / Business Systems Division / Policy Development Department 2

Location:  GT Tower, Ayala Avenue corner HV Dela Costa Street, Makati City

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