Call center agent

Job Description:As a Customer Support Hero, you will be the first point of contact for customers, answering their questions, resolving concerns, and providing exceptional service. You don't need prior experience—just bring your communication skills and your positive attitude You'll learn on the job and have the chance to grow within a supportive team...

JOB PURPOSEMarketing Support Staff is responsible for recruitment of Agent and Information Center, Identifying possible Marketing approach to improve marketing strategy, monitoring competitor's marketing activity and Implementing Plans and Program by Marketing Department in their respective areas. Background in Financial or Loan Institution is an...

Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.Life at Probe GroupCulture Our unique passion-focused culture...

Role OverviewA disciplined, dynamic and results-oriented individual who has a strong Workforce Management background. Leads and drives workforce strategy to support operational efficiency, service level achievement, and staffing optimization across client campaigns and business units. They serve as a key partner between operations, clients, and support...

Role OverviewA disciplined, dynamic and results-oriented individual who has a strong Workforce Management background. Leads and drives workforce strategy to support operational efficiency, service level achievement, and staffing optimization across client campaigns and business units. They serve as a key partner between operations, clients, and support...

Here is the job description in HTML markup:About the role AUXILIA INC' is seeking a talented Wave 1 CSR AGENT (Financial & sales Account) to join our expanding team in our Central Poblacion Naga City Cebu office. This is a full-time position with an attractive signing on bonus of 15,000 on offer.What you'll be doingProviding exceptional customer service to...

Company Description:Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

Hello ApplicantLooking for a job? Apply now and be part of the Asia-Pacific's FIRST direct network agent of WESTERN UNION in our Camarines Cluster.BRANCHES:Puregold Naga CentroIrigaWe highly encourage all interested applicants to SUBMIT their updated resume to - for faster response.We need a passionate FRONT LINE ASSOCIATE (full-time)BENEFITS:Above-average...

About the role JTSworx' is seeking an experienced and dedicated Team Leader to oversee a team of customer service representatives in our healthcare division. As Team Leader, you will play a pivotal role in ensuring the efficient and effective delivery of exceptional customer service within our onsite facility in Naga City, Camarines Sur. This full-time...

Role Overview A disciplined, dynamic and results-oriented individual who has a strong Workforce Management background. Leads and drives workforce strategy to support operational efficiency, service level achievement, and staffing optimization across client campaigns and business units. They serve as a key partner between operations, clients, and support...

Philippines' Largest & Most Trusted Motorcycle Dealer Job Description: 1) Shall manage the day-to-day operations of Telesales Staff; 2) Shall drive sales through leadership, coaching and development of the Telesales agents; 3) Shall design and implement sales strategies to drive platform growth. 4) Shall develop & execute dialer call strategy to optimize...

About the job Healthcare Front Desk AssociateOur US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.As a Healthcare Front Desk Associate, you will assist patients with their inquiries, set up...

Job description: Duties & Responsibilities Assists in the formulation of targets for individuals and teams. Anticipates escalation and take over calls when needed. Provides coaching & feedback to enhance agent performance. Manages call volume and inventory allocation. Participates in client calibration and meetings. Enforce adherence to policies on...

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging...

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging...

We are seeking a detail-oriented and proactive Real-Time Analyst (RTA) to join our Workforce Management (WFM) team supporting a retail account. The RTA will be responsible for monitoring call volumes, agent productivity, and adherence to schedules in real time. This role ensures service level targets are consistently met while balancing operational...

OverviewThe Financial Sales Associate is responsible for providing life insurance solutions to bank's clients. He/he will work in coordination with branch, Sales and service teams. We are looking for a dynamic individual with an independent mindset and drive to succeed.Position ResponsibilitiesThe Financial Sales Associate is responsible for providing life...

Overview The Financial Sales Associate is responsible for providing life insurance solutions to bank’s clients. He/he will work in coordination with branch, Sales and service teams. We are looking for a dynamic individual with an independent mindset and drive to succeed. Position Responsibilities The Financial Sales Associate is responsible for providing...

About the job Healthcare Billing SpecialistOur US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.As a Healthcare Billing Specialist, you will be catering to all billing inquiries from patients...