Call center agent

5 days ago

Naga, Bicol, Philippines AUXILIA INC Full time ₱250,000 - ₱500,000 per year

About the role

Join our dynamic team at AUXILIA INC' as a Call Center Agent. In this full-time, work-from-home role, you will be the voice of our company, providing exceptional customer service and support to our valued clients. With a generous sign-on bonus of 15,000, this is an exciting opportunity to kickstart your career in the thriving call centre industry.

What you'll be doing

  1. Handling inbound and outbound calls with customers in a professional and courteous manner
  2. Responding to customer inquiries, resolving issues, and providing accurate information
  3. Documenting customer interactions and maintaining detailed records
  4. Adhering to call centre protocols and procedures to ensure a consistent customer experience
  5. Collaborating with team members to share best practices and identify areas for improvement

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to engage with customers effectively
  2. Excellent problem-solving and critical thinking skills to handle a variety of customer queries
  3. Proficiency in English, both written and verbal
  4. Basic computer and typing skills
  5. Previous experience in a customer service or call centre environment is preferred
  6. A passion for delivering exceptional customer service and a commitment to continuous learning

What we offer

At AUXILIA INC', we value our employees and strive to create an environment that fosters personal and professional growth. In addition to the competitive 15,000 sign-on bonus, we offer:

  1. Comprehensive health and wellness benefits
  2. Opportunities for career advancement and skills development
  3. Flexible work-from-home arrangements
  4. Supportive team environment with regular social activities
  5. Competitive compensation package with performance-based incentives

About us

AUXILIA INC' is a leading provider of innovative call centre solutions, serving clients across various industries. With a strong focus on customer satisfaction, we have built a reputation for delivering exceptional service and driving business success for our partners. Join our dynamic team and be a part of our continued growth and expansion.

Apply now and let's start your journey with AUXILIA INC'

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