Senior Executive-Training-Capability Development

5 days ago

Philippines EXL Full time ₱1,200,000 - ₱2,400,000 per year
Description

Essential Functions

  • Identifying the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provides EXL a competitive edge
  • Work with stakeholders to create capability building strategy based on communication-related skills identified as necessary to achieve overall organization goal
  • Training need analysis, researching, designing and developing content such as module outlines, presentations, trainer's guide, participant's guides and other training material
  • Designing training aids like activities, role plays, case studies, etc. to make the training session livelier and more interactive
  • Ensuring that the quality of content is maintained as per the targets assigned and should be in accordance with internal standards
  • Identification of appropriate methodology for the implementation of training
  • Training and certification of trainers on the training modules
  • Building PPTs and other material and participate in presentation to the client/ internal customers
  • Participate during client visits (presentation of capability development programs)
Responsibilities

Performance parameters

  • Quality and accuracy of deliverables
  • Efficiency and effectiveness (result-orientation)
  • Training delivery
  • Adherence to internal standards
  • Employee satisfaction, people development and morale
  • Good performance on any other function that may occur from time to time or as directed by the Supervisor
  • Builds and maintains atmosphere where coaching, counseling, and feedback are considered essential for better performance
  • Risk recognition, assessment, analyses, management and mitigation
  • Demonstration of in-depth knowledge and application of various methodologies in relevant situations or phases
Qualifications

Eligibility Criteria: IJP is open to all Sr. Executives under Healthcare Vertical in Manila/Cebu, Philippines

  • Candidates must have a minimum of One year tenure in EXL and in the current role 
  • Applicants should be rated as C1 in Healthcare Language Assessment
  • Should have 3.5 & above rating (Goal & Competency or Composite Rating)
  • Candidates must have 3.5 & above rating (Annual Composite Rating)
  • Should not be on PDP within 6 months from date of NOD
  • Should not be on PIP during the time of application
  • Must have no issues on Attendance and Reliability
  • Please refer to the Internal Talent Management Policy (attached) for more details
  • Please include the requisition number JOB# for any inquiry or communication related to this opening
  • Once selected, candidate is subject to clear all required tests/assessments as part of training program, failing means going back to original post. 
  • Employees who have successfully passed the Internal Job selection (IJP) or employees who have been personally selected for a higher movement shall be required to undergo probation period. The purpose of this is to allow the Hiring Manager to carefully assess the employee's suitability to manage the risk that the person that they chose to engage may not be prepared to assume a higher role.
  • Can be released within a month
  • Had Leadership and Management Experience

  • Senior Executive-Training-Clinical Training

    5 days ago

    Philippines EXL Full time ₱1,200,000 - ₱3,600,000 per year

    DescriptionPosition Overview  The primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks needed for production. It is also responsible for developing and improving the process-specific curriculum, conducting...

  • Senior Executive-Training-Clinical Training

    5 days ago

    Philippines EXL Full time ₱900,000 - ₱1,200,000 per year

    DescriptionThe role is primarily responsible for designing and delivering NCLEX review classes to produce fully-equipped, NCLEX-ready scholars to ensure a high overall success rate. The job focuses in monitoring and reviewing the adherence and capability of the scholars while under the NCLEX Program. The job also includes up-to-date curriculum and content...

  • Senior Executive-Training-Process Training

    5 days ago

    Philippines EXL Full time ₱250,000 - ₱500,000 per year

    DescriptionThe primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks needed for production. ResponsibilitiesClassroom Management Conducts new hire interview and provide feedback to operationsConducts...

  • Senior Executive-Training-Process Training

    5 days ago

    Philippines EXL Full time ₱1,200,000 - ₱2,400,000 per year

    DescriptionIn this role, you'll make an impact in the following ways:Build a scalable, world-class learning and education program for Capital Markets – Transfer Agency and Treasury Services.Create an enjoyable, energized, cohesive, and relevant learning experience across learning academy.Manage allocation of people and financial resources for Learning and...

  • PARTNER, TRAINING

    2 days ago

    , , Philippines Qualfon Corporation Full time

    Partner, Training & Development Upskilling and Enablement In this exciting position, you will play a key role in creating, executing, supporting, and guiding all training initiatives that impact the different facets of our client’s organization. Your contributions will be invaluable in ensuring their front‑line customer service teams are well‑informed...

  • Senior Executive-Training-Voice and Accent

    5 days ago

    Philippines EXL Full time ₱1,500,000 - ₱2,500,000 per year

    DescriptionThe role is primary responsible to identify ways for the staff to improve their overall speaking skills. This may include vocal delivery, articulation, body language, speaking techniques, and persuasive dialogue. The Communication Coach is responsible for evaluating staff to ensure adherence to communication and language acceptable standards. ...

  • Training & Development Supervisor (Motorcycle Dealer Development)

    3 weeks ago

    , Laguna, Philippines J. PLAZO STAFFING CORP. Full time

    Job Description The Training & Development Supervisor (Motorcycle Dealer Development) is responsible for leading the strategic development and execution of training programs aimed at improving dealer staff readiness, enhancing customer experience, and supporting Suzuki’s 3S network expansion. Responsible for designing comprehensive training programs,...

  • Senior Manager Sales Training

    4 weeks ago

    , Metro Manila, Philippines Shang Properties, Inc. Full time

    Since 1987, Shang Properties, Inc. has been a premier developer of luxury residences, high‑end retail, and modern office spaces in the Philippines, known for elegant design, thoughtful functionality, and exceptional quality. Redefining the skyline of Cebu with its iconic form, Shang Bauhinia Residences is the first residential development in the city by...

  • S/4HANA Finance Consulting Executive Lead

    3 weeks ago

    , Metro Manila, Philippines JMR Global | Executive Search Full time

    S/4HANA Finance Consulting Executive Lead We’re seeking an experienced S/4HANA Finance Consulting Executive Lead to help organizations reimagine and modernize their finance operations through SAP S/4HANA. This role combines functional expertise, solution design, and pre‑sales leadership, enabling you to work directly with senior stakeholders to deliver...

  • Senior Legal Training Director

    5 days ago

    Philippines Summerall Law Full time $80,000 - $120,000 per year

    Senior Legal Training Director - Estate Planning ExcellenceAbout Summerall Law & Essential EstatesSummerall Law and Essential Estates is transforming how estate planning legal services are delivered to clients. We're building a team of elite legal professionals who combine deep expertise with cutting-edge systems to deliver exceptional client outcomes.The...