sr. talent acquisition manager

2 days ago

Ayala Alabang, National Capital Region, Philippines eClercx Full time ₱40,000 - ₱80,000 per year
Job Description

Position Summary

The Senior Recruitment Manager - Volume Hiring will lead and oversee end-to-end recruitment operations focused on high-volume agent hiring for various BPO programs. This includes roles such as Customer Service Representatives (CSR), Technical Support, and Sales Associates. The role requires a leader who can drive large-scale hiring campaigns, manage sourcing teams, and collaborate closely with operations and HR to ensure timely and quality talent delivery.
Key Responsibilities
  • Lead and manage the Volume Recruitment team responsible for sourcing, screening, and hiring frontline agents across multiple lines of business.
  • Develop and execute strategic hiring plans to meet aggressive hiring targets within defined timelines.
  • Partner with Operations, Workforce Planning, and HR to forecast manpower needs and ensure alignment on hiring priorities.
  • Optimize sourcing strategies through digital channels, employee referrals, job fairs, and partnerships with local schools and government agencies.
  • Monitor recruitment performance metrics (throughput, fill rate, time-to-fill, and quality of hire) and provide regular progress reports to leadership.
  • Drive continuous improvement in recruitment processes, ensuring compliance with company standards and labor laws.
  • Manage vendor relationships, recruitment budgets, and external partnerships for talent acquisition support.
  • Coach, develop, and mentor a team of recruiters and sourcing specialists to build capability and ensure performance excellence.
  • Represent eClerx in talent attraction initiatives and employer branding activities to strengthen market presence.
Qualifications
  • Bachelor's Degree in Human Resources, Psychology, Business Administration, or a related field.
  • Minimum of 8-10 years of recruitment experience in the BPO industry, with at least 3-5 years in a leadership or managerial role handling volume or agent hiring.
  • Strong background in hiring for Customer Service, Technical Support, and Sales profiles.
  • Proven ability to manage high-volume hiring operations and deliver under tight timelines.
  • Excellent stakeholder management and communication skills.
  • Strong analytical and reporting skills with the ability to use data for decision-making.
  • Flexible, strategic thinker with a hands-on approach and a collaborative leadership style.
Work Setup
  • Onsite at eClerx, Northgate, Alabang, Muntinlupa City

  • Sr Talent Acquisition Specialist

    1 week ago

    Ayala Alabang, National Capital Region, Philippines W. R. Grace & Co. Full time ₱1,200,000 - ₱2,400,000 per year

    Job DescriptionGrace is seeking an enthusiastic, results-driven Sr Talent Acquisition Specialist to help drive growth and be a part of a dynamic recruiting team. Our Talent Acquisition team builds strategies to source, attract, select, and secure industry-leading talent. This position is primarily responsible for the recruitment efforts to support our...

  • Sr Talent Acquisition Specialist

    7 days ago

    Ayala Alabang, National Capital Region, Philippines W. R. Grace Full time ₱1,200,000 - ₱2,400,000 per year

    Requisition ID: 24324Grace, a Standard Industries company, is a leading global supplier of catalysts, engineered materials and fine chemicals. We provide innovative products, technologies and services which our customers use to manufacture everyday products like renewable fuels, pharmaceuticals, toothpaste, cosmetics, food packaging, beer, edible oils and...

  • sr. talent acquisition manager

    5 days ago

    Ayala Alabang, National Capital Region, Philippines eClerx Full time ₱1,200,000 - ₱2,400,000 per year

    Position SummaryThe Senior Recruitment Manager – Volume Hiring will lead and oversee end-to-end recruitment operations focused on high-volume agent hiring for various BPO programs. This includes roles such as Customer Service Representatives (CSR), Technical Support, and Sales Associates . The role requires a leader who can drive large-scale hiring...

  • Talent Acquisition Assistant

    2 days ago

    Ayala Alabang, National Capital Region, Philippines HR Primo Management Services Full time ₱192,000 per year

    Position: Talent Acquisition AssistantJOB SUMMARY:The Talent Acquisition Assistant will assist the Talent Acquisition Supervisor in delivering the operational plan to proactively plan, attract, source, select and maintain a pipeline of existing and potential candidates to meet the volume variable business requirements. He/she will be responsible for external...

  • Talent Acquisition Associate

    2 days ago

    Ayala Alabang, National Capital Region, Philippines eClercx Full time ₱300,000 - ₱600,000 per year

    Job DescriptionAbout the RoleThe Project-Based Talent Acquisition Associate plays a vital role in supporting hiring ramp-ups and short-term recruitment initiatives. This role involves sourcing, screening, and coordinating candidates to ensure that hiring goals are achieved within project timelines. Associates may be assigned to focus on sourcing, end-to-end...

  • Senior Talent Acquisition Specialist

    4 days ago

    Ayala Alabang, National Capital Region, Philippines eClerx Full time ₱1,200,000 - ₱2,400,000 per year

    About the RoleThe Talent Acquisition Specialist is responsible for identifying, attracting, and hiring the best talent to meet business needs. This role combines both sourcing and end-to-end recruitment responsibilities — from candidate generation to job offer — while ensuring an excellent candidate experience and strong partnership with hiring...

  • Senior Talent Acquisition Specialist

    2 days ago

    Ayala Alabang, National Capital Region, Philippines eClercx Full time ₱40,000 - ₱60,000 per year

    Job DescriptionAbout the RoleThe Talent Acquisition Specialist is responsible for identifying, attracting, and hiring the best talent to meet business needs. This role combines both sourcing and end-to-end recruitment responsibilities - from candidate generation to job offer - while ensuring an excellent candidate experience and strong partnership with...

  • Talent Acquisition Associate

    5 days ago

    Ayala Alabang, National Capital Region, Philippines eClerx Career Site Full time ₱250,000 - ₱500,000 per year

    About the RoleThe Project-Based Talent Acquisition Associate plays a vital role in supporting hiring ramp-ups and short-term recruitment initiatives. This role involves sourcing, screening, and coordinating candidates to ensure that hiring goals are achieved within project timelines. Associates may be assigned to focus on sourcing, end-to-end recruitment, or...

  • Talent Acquisition Specialist

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Pinnacle Intelligence Full time ₱1,200,000 - ₱2,400,000 per year

    Talent Acquisition Specialist (Corporate Recruiter) Reports To: Talent Acquisition Manager Location: Alabang (On-site), Muntinlupa City, Metro Manila, Philippines About Pinnacle Intelligence: Pinnacle Intelligence is at the forefront of transforming the automotive retail industry. We provide AI-powered, sustainable, and scalable digital solutions that...

  • Senior Executive, Talent Acquisition

    2 days ago

    Ayala Alabang, National Capital Region, Philippines TÜV SÜD Full time ₱1,200,000 - ₱2,400,000 per year

    Reporting to the Assistant Manager, this role is part of a regional Talent Acquisition team that partners with the business to recruit top talent, strengthen employer branding across ASEAN, and support global and regional recruitment projects in collaboration with HR colleagues across the region.This position is ideal for an experienced recruiter who enjoys...