Operations Specialist

Job Summary:

As an Operations Specialist, you will be responsible for overseeing and optimizing inventory management, logistics, and warehouse operations to ensure the seamless flow of goods from suppliers to customers. You will monitor inventory levels, ensure efficient distribution processes, and identify opportunities for process improvements to reduce costs and enhance productivity. You will collaborate with cross-functional teams to align operational strategies with business objectives, utilizing data-driven insights to make informed decisions. Additionally, you will ensure compliance with industry regulations and maintain high standards of quality control, contributing to the overall efficiency and success of the organization.

Key Responsibilities:

Logistics Coordination and Distribution

o Supervise the timely and efficient movement of goods.

o Resolve logistical issues promptly to avoid disruptions in product delivery.

o Ensure cost-effective transportation solutions and optimize distribution channels to improve efficiency.

o Coordinate with international shippers and forwarders.

Process and Workflow Optimization

o Identify inefficiencies across inventory, logistics, and warehouse processes, and lead initiatives to streamline operations.

o Develop and implement Standard Operating Procedures (SOPs) for critical tasks to enhance operational consistency and reduce errors.

o Collaborate with cross-functional teams to implement process improvements that drive operational efficiency and cost savings.

Data-Driven Decision Making

o Gather and analyze operational data to provide insights on inventory trends, supply chain performance, and process effectiveness.

o Use KPIs to track performance, identify areas for improvement, and drive strategic decisions.

o Generate regular reports for management, outlining key operational metrics and suggesting improvement actions.

Compliance

o Ensure that all operations comply with industry regulations, particularly in the cosmetics sector, and align with company policies.

o Maintain proper documentation for audits and regulatory compliance.

Problem Solving and Risk Management

o Data Analysis

o Proactively identify and resolve operational challenges to minimize disruptions and delays.

o Develop contingency plans to mitigate risks in inventory, logistics, and warehouse operations.

Collaboration and Stakeholder Communication

o Foster clear communication with suppliers, external partners, and internal teams to ensure smooth operations and timely execution.

o Coordinate with other departments to align operational strategies with the company's overall goals and customer demands.

Continuous Improvement and Innovation

o Stay updated on industry trends, technologies, and best practices to drive continuous improvement in operations.

o Introduce innovative solutions to enhance efficiency, reduce costs, and improve service delivery.

KPI Management and Reporting

o Track and manage KPIs related to inventory, logistics, and warehouse operations to ensure that performance targets are met.

o Provide insights into KPI trends and develop action plans for areas that require improvement.

o Ensure that performance metrics are communicated effectively across departments to align with business goals.

Qualifications:

• Proven experience (2-4 years) in operations, logistics, or supply chain management.

• Strong organizational and multitasking skills in a fast-paced environment.

• Proficient and advanced knowledge in Excel (e.g., pivot tables).

• Analytical mindset with a focus on problem-solving and process optimization.

• Excellent communication and collaboration skills.

• Familiarity with compliance and regulatory standards (experience in the cosmetics industry is a plus).