HR & Engagement Coordinator (US Account)

2 days ago

Julia Vargas cor Meralco Avenue Pasig City Philippines KDCI Full time $25,000 - $40,000 per year
Job description

KDCI Outsourcing is seeking a highly organized and detail-oriented HR & Engagement Coordinator to support the Learning and Engagement teams. This role involves a mix of administrative support, event coordination, content preparation, and stakeholder communication. The ideal candidate will have excellent English proficiency, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities:

  • Plan and coordinate events, workshops, and engagement activities.

  • Draft communications, including emails, newsletters, and social media posts.

  • Enter events and materials into the Learning Management System (LMS) and serve as backup LMS Administrator.

  • Manage overall HR calendar of events and coordinate schedules using Outlook.

  • Create, edit, and format presentations and learning materials, ensuring alignment with English and learning standards.

  • Reconcile department engagement budgets and manage expense records.

  • Generate and prepare reports from Learning and Engagement systems.

  • Respond to help desk tickets and maintain file organization.

  • Send new hire kits and administer motivational incentives.

  • Perform other HR administrative and engagement-related duties as assigned.

Job requirements

  • Bachelor's degree in any field.

  • 1–2 years of administrative experience in the BPO industry or with U.S.-based clients/companies, required — preferably within Human Resources.

  • Background or experience in Property and Casualty Insurance is required.

  • Strong English verbal and written communication skills.

  • Proficient in Microsoft Office Suite, Google Workspace, and internet-based applications.

  • Detail-oriented with superior organizational and time management skills.

  • Experience with Learning Management Systems (LMS) is an advantage.

  • Knowledge of employee benefits administration is a plus.

  • Strong typing and accurate data entry skills.

  • Ability to manage multiple priorities and deadlines independently or within a team.

  • Must be physically able to work night shift (subject to US daylight savings adjustments).

  • Demonstrates professionalism, reliability, and commitment to company policies, culture of respect, and safety standards.

  • Consistently present and ready to start shift on time.

All done

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