On-site Reefer Representative

3 hours ago

Pasay, National Capital Region, Philippines 2GO Group Inc. Full time ₱28,800 - ₱48,000 per year

Candidate Experience: Mid Career

Function Area: Operations

Location: Double Dragon Plaza

(The Frontline Technical & Customer Support Specialist )

The Difference You'll Make

As an On-site Reefer Representative, you'll be the go-to support for our customers — providing technical assistance, handling minor repairs, and ensuring reefer units are ready for smooth operations. You'll combine hands-on troubleshooting with excellent customer service, making sure every delivery, unloading, and loading runs efficiently and on time.

Your Mission

Technical Support & Troubleshooting

  • Perform minor repairs and basic troubleshooting on reefer units.
  • Ensure refrigeration systems function properly during operations.

Operational Support

  • Assist with unloading deliveries and loading pick-ups.
  • Provide onsite assistance to ensure operational efficiency.

Customer Support & Coordination

  • Deliver excellent service while assisting customers with reefer-related concerns.
  • Communicate effectively with customers and internal teams to resolve issues.

You'll Thrive in This Role If You…

  • Are a graduate of any bachelor's degree program.
  • Are willing to be trained and certified for NC2 Refrigeration & Airconditioning or Electrical Installation & Maintenance.
  • Have 1–2 years of related work experience (preferably in the same industry).
  • Possess good communication skills and basic computer literacy.
  • Are hands-on, adaptable, and eager to learn technical skills.

Why You'll Love Working With Us

  • Gain specialized training and certification in refrigeration and electrical maintenance.
  • Build both technical and customer service skills in a dynamic industry.
  • Work directly with customers, solving problems and ensuring smooth operations.
  • Join a company that values growth, teamwork, and reliability.
  • Develop a career where technical know-how meets customer engagement.

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