Software Quality Engineer

We are hiring a Test Automation Engineer at the Associate Manager level to manage our current contingent automation testers and ensure effective coordination and delivery. This role will also support the Head of QA in developing and maintaining a scalable and robust automation framework.

Position Responsibilities

• Identify, build tests strategies, plans, cases and scripts that ensure quality and coverage through functional, integration, end to end and performance testing of complex systems and/or individual components
• Maintain, evolve and continually improve automated test scripts and coverage using a variety of automation tools and technologies
• Execute manual tests that could not be automated
• Adhere to Quality Engineer standards and best practices as well as audit requirements
• Analyze defects and ensure that system tests are successfully completed, documented and all issues are resolved
• Participate in code reviews, share skills and techniques with others
• Help develop and champion test automation as a practice within your team and where possible, the broader Insurance Technology team
• Collaborate with Software Engineers, Quality Engineers, Technical Analysts, Business partners and external 3rd party vendors using Agile methodology
• Mentoring/coaching team members on automation

Required Qualifications

• At least 5 years of experience on the following:
• Experience with Automation technologies such as Katalon, Selenium, Cucumber, TestNG, Maven, Perfecto, Jenkins, Cucumber, JMeter, Postman and other testing frameworks and tools
• Proven ability to Experience with Object Oriented Programming Language such as Java, JavaScript .NET, , Python
• University degree in Computer Sciences/Engineering or equivalent
• 6+ years of experience developing/coding and executing test automation scripts for distributed web solutions including UI and microservices/API
• Sound knowledge of quality assurance practices, automation, tools and techniques and how to apply them
• Experience with Agile practices and tools such as JIRA and Confluence
• Experience writing complex test plans and test cases including how to apply risk based testing principles
• Ability to identify productivity and efficiency improvements as well as quickly and easily adapt to change
• Excellent communication including effective facilitation and presentation skills
• Strong planning, organization, risk management and problem solving skills
• Solid communication and interpersonal skills
• Strong collaborator

When You Join Our Team

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife And John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement
Hybrid