Customer Sales Associate

3 days ago

Davao City, Davao, Philippines S.E.A. Olympus Marketing, Inc. Full time ₱156,000 per year

CUSTOMER SERVICE REPRESENTATIVE

The customer service associate (CSA) is responsible for delivering exceptional service to customers through various channels, such as phone, email, chat, or face to face interactions. They play a crucial role in ensuring customer satisfaction, resolving issues, and building positive relationships with customers both external and internal. the CSA connects the sales team to the support group such as warehouse, logistics, production, and finance.

Responsibilities

  • Address customer inquiries, complaints, and requests promptly and professionally.
  • Provide accurate information about products, services, pricing, and company policies
  • Process customer orders, returns, exchanges efficiently and accurately. Help customers navigate the ordering process and resolve any issues or discrepancies with their orders
  • Handle customer complaints and investigate issues thoroughly
  • Follow company policies, procedures, and guidelines for customer service operations
  • Ensure compliance with quality standards, security protocols, and regulatory requirements
  • Identifying customer needs and offering proactive solutions to improve their experience.
  • Working with other team members, including sales or technical support, to address customer needs.
  • Establishing rapport with existing and potential customers to foster loyalty.
  • Coordinating with other departments with sufficiency and accuracy to ensure smooth transactions

Qualifications

  • Bachelor's degree in business administration, marketing. or a related field.
  • Excellent communication and interpersonal skills, both verbal and written
  • Strong problem-solving and conflict resolution abilities
  • Ability to multitask, prioritize tasks, and work effectively under pressure
  • Proficiency in computer applications.
  • Basic knowledge in MS applications

Job Type: Full-time

Pay: Php10, Php13,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Free parking
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise

Ability to commute/relocate:

  • Davao City: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

  • sales associate

    3 days ago

    Davao City, Davao, Philippines Ingcoph Traders Inc. Full time ₱180,000 - ₱360,000 per year

    Best Tools is hiring a Sales Associate for our ULAS, DAVAO branchRole Summary:The Sales Associate will assist customers in finding the right products, provide accurate information, and ensure a positive shopping experience. This role contributes to achieving store sales targets by building strong customer relationships and promoting the best product...

  • sales associate

    3 days ago

    Davao City, Davao, Philippines Ingcoph Traders Inc. Full time ₱150,000 - ₱250,000 per year

    Best Tools is looking for Sales Associates for our BUHANGIN DAVAO branchRole Overview:The Sales Associate will assist customers by providing top-notch service, helping them choose the right products, and supporting the store in meeting its sales objectives. This position focuses on promoting products, fostering customer loyalty, and ensuring smooth daily...

  • Sales Associate

    3 days ago

    Davao City, Davao, Philippines Whiteplane Inc. Full time ₱156,000 - ₱168,000 per year

    Branch Location: DavaoJob Overview:The Sales Associate is responsible for meeting sales targets for assigned products or categories within the store. This role plays a key part in delivering exceptional customer service by demonstrating strong product knowledge and engaging effectively with customers. The Sales Associate also ensures that visual...

  • Sales Associate

    3 days ago

    Davao City, Davao, Philippines P-LIM GROUP OF COMPANIES Full time ₱13,000 - ₱14,000 per year

    DIRECT HIRINGSALES ASSOCIATE - SM LANANGJob Description:Demonstrating outstanding customer service and selling skills.Monitoring of stocks inventory.To promote the company's product.Maintains a professional attitude with sincerity and enthusiasm reflecting commitment to our customer.Develops a product knowledge by constant communication with superior for any...

  • Sales Associate

    2 weeks ago

    Davao City, Davao, Philippines Onesimus Corporation Full time ₱14,000 - ₱28,000 per year

    SALES ASSOCIATE (MALE/FEMALE)The Sales Associate (S.A.) is the Company's Frontline Representative to its valued customers. He/She carries the Company Name and as such is expected to render customer service which will delight and amaze its clients. Equipped with comprehensive product knowledge as well as effective salesmanship skills.Duties and...

  • Sales Associate

    2 days ago

    Davao City, Davao, Philippines Ogawa Davao Full time ₱12,000 - ₱18,000 per year

    We are looking for an enthusiastic and goal-driven Sales Associate to join our team If you have a passion for customer service, sales, and online marketing, this is your opportunity to represent a premium brand and help customers find the perfect solution for their needs.Welcome and assist customers in the store, ensuring a warm and professional buying...

  • Showroom Sales Associate

    2 weeks ago

    Davao City, Davao, Philippines Moderno Smart Home Depot, OPC Full time ₱216,000 per year

    WE'RE HIRING: SHOWROOM SALES ASSOCIATELocation: Davao CityQualifications:Strong communication and interpersonal skillsSales experience (showroom/retail preferred)Customer-focused with a passion for excellent serviceStrong negotiation and persuasion abilitiesProfessional and polished appearanceResponsibilities:Assist customers in selecting products and...

  • Customer Service Associate

    3 days ago

    Davao City, Davao, Philippines SEA Olympus Marketing Inc. Full time $30,000 - $60,000 per year

    CUSTOMER SERVICE ASSOCIATEThe customer service associate (CSA) is responsible for delivering exceptional service to customers through various channels, such as phone, email, chat, or face to face interactions. They play a crucial role in ensuring customer satisfaction, resolving issues, and building positive relationships with customers both external and...

  • Sales Associate

    2 days ago

    Davao City, Davao, Philippines Sports Town, Inc. Full time ₱180,000 - ₱360,000 per year

    Qualifications:A graduate from a reputable college/university or must have finished at least 2nd-year level.Preferably with (6) months of experience in salesFresh graduates are welcome to apply.Willing to be assigned or near at SM Lanang or EcolandTasks:Internalize and be able to promote our brands and products.Understand and apply the complete sales...

  • Sales Associate

    3 days ago

    Davao City, Davao, Philippines Terranova Clothing Brand Full time ₱150,000 - ₱250,000 per year

    Terranova is a sunny, cheerful brand, born in a land warmed by a passion for life and for beauty: Italy.We put the same passion into our collections.We love to offer products that appeal to young people, which are easy to wear and on trend, made withan eye for detail and in a wide range of colors. They come in three key styles: easy-glam, urban and sporty.We...