Enterprise Digital Solutions Lead
4 days ago
Digital Experience (DX) and End-User Productivity Lead
Are you passionate about driving digital transformation and shaping employee and customer experiences through technology? We're looking for a
DX and End-User Productivity Lead
to champion digital innovation, automation, and productivity across our enterprise.
What You'll Do
- Lead the
Digital Experience (DX) Strategy & Program
, improving customer and employee experiences through digital tools. - Act as Product Owner for DX solutions, leveraging agile/Scrum methodologies.
- Drive
end-user process automation
using RPA, mobile apps, low-code platforms, and other emerging technologies. - Oversee our
Citizen Development Program
, fostering a thriving innovation community. - Partner with stakeholders, HR, and vendors to ensure strong adoption, culture change, and sustainable value delivery.
- Manage cross-functional teams, vendors, and executive stakeholders to ensure initiatives are delivered on time, within budget, and aligned with business goals.
What We're Looking For
- Education
: Bachelor's degree in IT, Business, Engineering, or related fields (Master's preferred). - Experience
: - 5+ years of IT project delivery experience, with at least 2 years in digital technologies (e.g., mobile, cloud, RPA).
- Strong track record in agile project management (Scrum).
- Leadership experience managing cross-functional teams and influencing executive stakeholders.
- Skills & Competencies
: - Expertise in digital transformation, automation, and data analytics.
- Strategic thinker with strong problem-solving, communication, and stakeholder management skills.
- Certifications like
PMP
or
Scrum Master
preferred.
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