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Technical Administrator

2 weeks ago

Makati City, National Capital Region, Philippines Ascendion Full time $40,000 - $60,000 per year

Key Responsibilities:

  • Working as part of the HR Shared Services team, you will be responsible for supporting the global HRIS team by providing expert knowledge in the areas of Kronos Workforce Dimensions configurations and capabilities.
  • You will act as a Consultant for administration and technical support for Kronos to facilitate accurate absence management and timekeeping recording for recordkeeping and payroll processing purposes while adhering to the Firm's global and local policies, guidelines and established procedures.
  • You are expected to provide guidance in the interpretation of these policies and procedures as it translates to system configuration.
  • This position will be responsible for working independently and as part of the global team to implement the needs of the Kronos business owners and key functional stakeholders.
  • Participate in the gathering of business requirements and managing system configuration of Kronos Workforce Dimensions Absence Management/Time recording based on documented policies and procedures for each office of the Firm.
  • Develop custom reporting and dashboards using SQL and programming languages, and creating interfaces and look-up tables to support business requirements. Manages Kronos role-based security levels based on agreed permission or rights for each user.

Qualifications:

  • Strong communication and interpersonal skills.
  • 3+ years of hands-on experience with any time management tool, preferably Kronos.
  • Ability to work flexible shifts as needed.
  • Experience managing ServiceNow tickets.
  • Exposure to Workday, particularly in testing or stakeholder collaboration, is a plus.
  • Strong troubleshooting and problem-solving skills.