Store Supervisor

2 days ago

Manila, National Capital Region, Philippines Wonderfoods, Inc. Full time

The Store Supervisor is responsible for overseeing the overall daily operations of the store, ensuring efficient service, adherence to company standards, and smooth coordination between front-of-house (counter) and back-of-house (kitchen) teams. This role involves supervising staff, implementing store policies, monitoring stock levels, handling reports, and ensuring that customer service and food quality meet company expectations. The Store Supervisor serves as the key point of contact between the store team and the Operations Manager.

Key Responsibilities:
  • Daily Operations Management: Oversee the day-to-day operations of the store, ensuring all departments (kitchen and counter) function efficiently and in accordance with company policies and food safety standards.
  • Staff Supervision: Monitor the performance of all store personnel, assign daily tasks, ensure proper shift scheduling, and support staff development through coaching and on-the-spot guidance.
  • Task Monitoring: Ensure that all team members complete their assigned duties accurately and on time, maintaining high productivity and service standards throughout the shift.
  • Cleanliness and Orderliness: Ensure that the kitchen, counter, and storage areas are clean, organized, and compliant with sanitation and safety guidelines.
  • Policy Implementation: Enforce company rules, operational procedures, and customer service protocols consistently across all shifts.
  • Stock Monitoring and Requesting: Track inventory levels and consumption trends. Prepare and submit stock requests in a timely manner to prevent shortages or overstocking.
  • Delivery Checking: Oversee the receiving of supplies and deliveries. Check the quantity and quality of goods to ensure they meet company standards before acceptance.
  • Reporting: Ensure all required reports including daily sales reports, inventory reports, wastage logs, timekeeping (for payroll) and incident reports are completed accurately and submitted on time.
  • Customer Satisfaction: Address customer complaints or concerns in a professional manner and provide quick resolutions to ensure a positive dining experience.
  • Coordination with Management: Regularly report store performance, staff issues, stock concerns, and other relevant updates to the Operations Manager.
  • Training and Onboarding: Assist in the training and onboarding of new staff, ensuring they understand company standards and procedures.
  • Compliance: Ensure all operations comply with local food safety laws, health regulations, and mall or food court management guidelines.
  • Other Duties: Perform additional supervisory or operational tasks as assigned by the Operations Manager.
Qualifications:
  • Bachelor's degree in Hotel and Restaurant Management or any related food field.
  • Experience in a supervisory role, preferably in the food or service industry.
  • Knowledgeable in kitchen and counter operations, basic inventory systems, and sales reporting.
  • Familiarity with POS systems is an advantage.
  • Ability to multitask in a fast-paced environment
  • High level of integrity, responsibility, and professionalism

  • Store Supervisor

    1 week ago

    Manila, National Capital Region, Philippines Wonderfoods, Inc. Sizzling Plate Full time

    STORE SUPERVISORDescription:The Store Supervisor is responsible for overseeing the overall daily operations of the store, ensuring efficient service, adherence to company standards, and smooth coordination between front-of-house (counter) and back-of-house (kitchen) teams. This role involves supervising staff, implementing store policies, monitoring stock...

  • Store Supervisor

    1 week ago

    Manila, National Capital Region, Philippines adidas Full time

    LOCATIONS:VENICE MALL (TAGUIG)TWO PARKADE (BGC)About the role Become a key member of the adidas team as a Supervisor. In this full-time role, you will play a vital part in delivering an exceptional customer experience and driving the success of our store. You will be responsible for overseeing day-to-day store operations, leading and motivating your team,...

  • store supervisor

    2 days ago

    Manila, National Capital Region, Philippines Olympic Village Enterprises Inc. Full time

    Will directly manage the store from all aspect of management and will be reporting to Area Sales Managers and to VP-Sales & OperationsWill represent the store in the Monthly Sales Meeting/Business PlanningKnows how to analyze the brands and to look for possible effective strategies that could help the store in reaching their set quotaCoordinate with the...

  • Cashiering Supervisor

    2 weeks ago

    Manila, National Capital Region, Philippines Robinsons Department Store Full time

    Responsible for the accounting of all cash and check payments and remittances in the store, and the monitoring of all cashiers and POS machines they use.Ensures that daily cash collections are intact and deposited on time.Monitors controllable expenses related to cash operations and implements ways to minimize cost.Monitors and accounts the issuance and...

  • Assistant Store Manager

    1 week ago

    Manila, National Capital Region, Philippines SM Appliance Center Full time

    About the roleWe are seeking a talented Assistant Manager to join our team at SM Appliance, a leading retailer of home appliances in the Philippines. As a Assistant Manager, you will be responsible for overseeing the daily operations of our stores. This is a full-time position that plays a crucial role in ensuring our store runs smoothly and efficiently.What...

  • Area Supervisor

    1 week ago

    Manila, National Capital Region, Philippines Fly Kitchen - Makati Full time

    Job description:The Area Supervisor is responsible for the efficient day-to-day operations of stores by managing and coordinating stock inventories and deliveries with logistics, managing personnel conduct and schedules, accounting for all cash sales against inventories, and ensuring that all records are updated and transparent.Qualifications:Graduate of any...

  • branch retail supervisor

    1 week ago

    Manila, National Capital Region, Philippines SUN BATTLEDORE INC Full time

    The Branch Retail Supervisor is responsible for overseeing the day-to-day operations of the store, ensuring compliance with company policies and brand standards, and managing the performance of store personnel. This role involves leading operational efforts, conducting audits, addressing operational issues, and ensuring that all operational functions are...

  • Barista/Supervisor

    1 week ago

    Manila, National Capital Region, Philippines Kazuwa Japanese Cuisine Inc. Full time

    With atleast one (1) year releavant work experience as Supervisor/ Barista or Coffee Head BaristaShouldh have experience in preparing coffee and tea drinksHas excellent customer service skillsGood communication skills (can understand and speak basic english)Can supervise other Barista and staffCan do multi-taskingHas knowledge in doing Financial reports...

  • Food Supervisor

    2 weeks ago

    Manila, National Capital Region, Philippines Landers Full time ₱120,000 - ₱200,000 per year

    The Food Supervisor shall monitor and supervise the daily manpower in the operations, timely reporting of expired items, signages, and maintaining cleanliness of selling area. He or she ensures that merchandising standards for all merchandise in the store are met and maintained.As a duty supervisor, he or she should also see to it that the opening & closing...

  • Store Manager

    2 days ago

    Manila, National Capital Region, Philippines F&M Group of Companies Full time

    Be part of our TEAMWith a remarkable legacy spanning 29 years, our Motorcycle Dealership and Trading business stands as a beacon in the industry, aspiring to be the Dealer of Choice across all regions we operate in.Boasting a significant presence with 172 operational branches in Luzon, Philippines, we have consistently delivered top-notch motorcycles and...