hmo account associate

7 hours ago

Pasay, National Capital Region, Philippines Borough Medical Care Institute Inc. Full time ₱900,000 - ₱1,200,000 per year

About the role

We are seeking a talented HMO Account Associate to join our dynamic team at Borough Medical Care Institute Inc.'. This is a full-time position based in Pasay City Metro Manila. In this role, you will be responsible for providing exceptional account management and support to our valued HMO clients, ensuring their satisfaction and the smooth delivery of our healthcare services.

What you'll be doing

  1. Serve as the primary point of contact for assigned HMO clients, responding to inquiries and addressing their needs in a timely and professional manner
  2. Manage the onboarding process for new HMO clients, ensuring seamless implementation of services
  3. Maintain accurate and up-to-date client records, monitoring utilisation and generating detailed reports
  4. Collaborate with cross-functional teams to resolve any issues or concerns raised by HMO clients
  5. Assist in the development and implementation of client retention strategies
  6. Stay abreast of industry trends and regulations to provide valuable insights to clients
  7. Participate in regular meetings and presentations to update stakeholders on account performance

What we're looking for

  1. Minimum 2 years of experience in an HMO account management or client service role
  2. Strong understanding of the healthcare industry and HMO operations
  3. Excellent communication and interpersonal skills, with the ability to build lasting relationships with clients
  4. Proficient in data analysis and report generation, with a keen eye for detail
  5. Adaptable and resourceful, able to work independently and as part of a team
  6. Proactive problem-solving skills and a commitment to delivering exceptional customer service

What we offer

At Borough Medical Care Institute Inc.', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

  1. Comprehensive health insurance coverage
  2. Generous paid time off and holiday leave
  3. Opportunities for professional development and career advancement
  4. Collaborative and inclusive work culture
  5. Discounted access to our healthcare services

About us

Borough Medical Care Institute Inc.' is a leading provider of comprehensive healthcare solutions, with a reputation for excellence in the industry. Our mission is to improve the well-being of our community by delivering high-quality, innovative healthcare services. Join our team and be a part of our continued success.

Apply now for this exciting opportunity to become an HMO Account Associate at Borough Medical Care Institute Inc.'.

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