Application Support Analyst

We are currently looking for an IT Application Support Analyst (Italian Localization experience is a must) to join our Team. This role is about ensuring smooth operations and availability of Group Systems (Finance & Accounting, HR, Legal, L&D, Customer Success) worldwide. The IT Application Support Analyst will be responsible for application performance...

We're looking for an Application Support Analyst to support our internal teams with Certinia (formerly FinancialForce), focusing on the Professional Services Automation (PSA) module.No prior Certinia experience is required. Training will be provided, and we value your curiosity, tech interest, and readiness to help usersEssential Functions:Monitor and...

Customer Support (90%)Solves problems through critical analysis, consultative questioning and relationship buildingResponds to incoming customer support questions, requests, and issues by analyzing and troubleshooting each situation and always providing the customer with the best possible solutionEnsures the utmost courtesy, professionalism, and politeness...

locationsManila (Flexible)time typeFull timeposted onPosted Todayjob requisition idJR108887Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

*Position Title:* Systems Analyst*Job Summary:* The Systems Analyst will be responsible for supporting various software applications as well as performing periodic audit reviews, administrative tasks, and documentation creation.*Key Responsibilities:Initial Priorities* Systems:Support G-Treasury platform (Treasury Management System) including user...

Job Description:Acknowledge and respond to incidents within SLA timelinesReceive, log, and classify incidents based on Impact, Severity, and Priority (P1–P5)Perform initial diagnosis of application issues including DIFY agent availability, workflow execution, AI chatbot responses, execution logs, and SharePoint document ingestionEscalate incidents to L2...

Junior IT Support SpecialistRequired work experience: not requiredFull-time, remote workWho are we?You have always been interested in IT but haven't yet found your way in? Or have you just started learning about technology and want to put your passion into a career? Then, this is the perfect time and place to make it happenTouch Support is a US-based company...

Are you ready to make an impact in the world of trading operations? As a Trading Services Analyst, you will be the key connection between our business, technology, and client-facing teams. This role offers the opportunity to develop your problem-solving skills and collaborate with diverse stakeholders. You will help drive process improvements and support...

Are you ready to make an impact at DTCC?  Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the...