Associate IT Analyst

4 days ago

Manila, National Capital Region, Philippines Datamatics Full time

Role: Associate IT Analyst (Software License and Procurement).

Scope of Work/Responsibilities

Specìfic tasks and service requirements required on a daily basis.

A. Software Management

  • Act as part of the process owners for software license management, maintaining accurate records and documentation.
  • Liaise with different ITD stakeholders in activities related to monitoring, updating, and reconciling software license entitlements and utilization, ensuring compliance with contracts and regulatory requirements.
  • Manage the ITD software license register and asset inventory using ITAM tools (e.g., ServiceNow, Flexera).
  • Facilitate contract administration, renewals, and lifecycle planning for software assets.
  • Coordinate with vendors for licensing agreements, contract renewals, training, and support.
  • Prepare and present regular reports and dashboards on license utilization, compliance, and asset status.
  • Support audit and compliance activities related to software management.

B. Procurement & Vendor Management

  • Assist in developing procurement strategies and plans for software assets.
  • Conduct market research and supplier evaluation to inform procurement decisions.
  • Support in preparing and reviewing procurement documentation (e.g., SOWs, RFIs, RPDCs, etc.) and processes.
  • Collaborate with internal stakeholders (e.g., PMO, VMO, CSPC, etc.) to gather vendor performance data.
  • Track procurement activities, monitor progress, and propose solutions to mitigate risks and issues.
  • Ensure availability of accurate data and timely notifications for expirations and renewals.
  • Drive process improvements in procurement and vendor management practices.

C. Stakeholder Engagement, Reporting, and Other Tasks

  • Liaise with ITD units, project teams, and vendor partners to ensure alignment of procurement and software asset management activities.
  • Provide timely and accurate information to stakeholders, supporting decision-making and process improvements.
  • Support planning and coordination of vendor governance meetings, vendor-related events, trainings, etc.
  • Perform any other tasks that may be assigned from time-to-time by your

Requirement and Qualification (Education & Work Experience)

This section is used to describe what knowledge, skills and abilities are required to perform the daily task and duties bulleted above.

  • Bachelor's degree in information technology, Business, Finance, or a related field.
  • Demonstrated interest in IT procurement, software licensing, vendor management, or IT asset management through coursework, academic projects, internships, or volunteer experience.
  • Familiarity with productivity tools (e.g., MS Excel, O365); experience with IT asset management tools (e.g., ServiceNow, Flexera, etc.) is an advantage but not required.
  • Strong analytical and problem-solving skills, with attention to detail and a methodical approach to work.
  • Good written and verbal communication skills.
  • Ability to work collaboratively in a multicultural team environment.
  • Eagerness to learn and adapt to new processes, tools, and technologies.
  • Organizational skills and the ability to manage multiple tasks and priorities.
  • Professional certifications (e.g., ITIL, IAITAM) are a plus but not required; willingness to pursue relevant certifications is encouraged.

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