Workforce Support

DescriptionUnder direct supervision, Workforce Support will be responsible for monitoring and coordinating real time call queue and agent activities to attain daily cost and service performance targets.  They execute the intraday service level plan and communicate with all levels of management regarding operational issues and impacts. They act as a...

DescriptionRole PurposeA WFM professional that provides Operational WFM analytical support and consultative guidance around established WFM processes and procedures. Enabling and educating the Operational Teams on the proper use of established WFM policies and procedures to assist in leading the Operational Teams to optimize costs, revenue delivery, and...

Job Description The Workforce Specialist in Reporting is responsible for creating, maintaining, and distributing workforce management reports and analytics. This role focuses on data analysis, report automation, and providing insights to support decision-making across the organization. Key Roles and Responsibilities Design and develop workforce management...

ROJO Workforce is looking for a skilled and dedicated Spanish Bilingual CSR to join our team in providing exceptional support to one of our valued clients. The Spanish Bilingual CSR must thrive in a fast-paced environment, solve complex and non‑traditional challenges while maintaining compliance with company policies. We seek a highly patient and...

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic...

The Workforce Data Enablement Specialist plays a key role in supporting Workforce Management operations by handling the intake, processing, and preparation of operational and performance data. This role ensures timely and accurate delivery of reports by executing structured, manual data processes with a high level of precision and attention to detail. Key...

Workforce Specialist for Awesome CX by Transcom- Davao Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be aWorkforce Specialist for our Awesome CX by Transcom Davaosite. This role will focus on planning, forecasting, staffing, scheduling, service levels, and reporting processes, policies, and tools across the...

We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...

Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours. Top reasons to work with TDCXAttractive...

Analyst-Compliance & Workforce Assurance page is loaded## Analyst-Compliance & Workforce Assurancelocations: NNGP Modular Power Planttime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR ## Unleash your energy within! Be a part of the EDC Team!* **The EMPD CWA Analyst - must monitor, support and ensure on time implementation of the support...