Rollout Technical Lead

18 hours ago

Taguig, National Capital Region, Philippines GCash (MYNT - Globe Fintech Innovations, Inc.) Full time $80,000 - $120,000 per year

Rollout Technical Lead / Integration Specialist

1. Merchant Onboarding & Support


• Act as the primary technical point of contact during merchant onboarding.


• Guide merchants through the integration process, including API configurations, payment gateway setups, and system testing.


• Ensure timely resolution of technical issues, coordinating with internal development and operations teams when necessary.

2. Technical Integration


• Assist merchants in integrating fintech solutions with their existing platforms, including e-commerce sites, point-of-sale systems, and ERPs.


• Provide hands-on support for REST APIs, SDKs, and plugins, troubleshooting and resolving integration challenges.


• Conduct compatibility testing to confirm successful implementation.

3. Training & Documentation


• Deliver technical training to merchant teams to ensure proper usage of payment systems and tools.


• Develop and maintain comprehensive technical documentation, FAQs, and user guides for merchants.

4. Collaboration & Continuous Improvement


• Collaborate with internal teams (product, engineering, and customer success) to enhance integration processes and tools.


• Provide feedback to product and development teams based on merchant experiences and integration challenges.


• Stay updated on industry trends and emerging technologies to offer innovative solutions.

5. Compliance & Security


• Ensure integrations meet compliance standards, including PCI-DSS, data privacy, and security protocols.


• Educate merchants on best practices for secure transactions and data management.

QUALIFICATIONS

  • Minimum 4 years' experience, with a strong background in any of the following languages and technologies:  Java, PHP, MySQL, Apache, JavaScript
  • Familiar with cloud and on-premises server environment, integration technologies
  • Has deep understanding on common third-party APIs and other web services (i.e., REST, SOAP/WSDL)
  • Experience in the open-source environments which include Linux (Ubuntu/Red hat), MySQL and Java
  • Knowledgeable with Amazon Web Service, SES, SMTP, Linux OS

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