Concierge / Driver

About the role

We are seeking an experienced Concierge / Driver to join our team at the Noble Hotel in Banilad, Cebu City. As the Concierge / Driver, you will play a vital role in ensuring our guests have an exceptional experience during their stay. This is a full-time position based in our Cebu City location.

What you'll be doing

1. Providing outstanding, personalised concierge services to guests, including arranging transportation, making recommendations, and assisting with any special requests
2. Safely driving guests to and from the hotel in a company vehicle
3. Maintaining a thorough knowledge of the local area, including attractions, restaurants, and events
4. Anticipating guest needs and offering proactive solutions to enhance their stay
5. Representing the hotel's brand and values with a friendly, professional demeanour at all times
6. Collaborating with the front office team to ensure a seamless guest experience
7. Adhering to all hotel policies, procedures, and safety standards

What we're looking for

1. Minimum 2 years' experience in a similar concierge or customer service role within the hospitality industry
2. Excellent communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds
3. Strong knowledge of the local area and a passion for providing personalised recommendations
4. Valid driver's licence and a safe, courteous driving record
5. Proficiency in English, with the ability to communicate effectively in other languages an advantage
6. Flexible and adaptable, with the ability to think on your feet and respond to changing priorities
7. A commitment to delivering exceptional customer service and creating memorable guest experiences

What we offer

At the Noble Hotel, we believe in providing our employees with a supportive and rewarding work environment. Some of the key benefits of working with us include:

1. Competitive salary and performance-based bonuses
2. Comprehensive health insurance and retirement plan
3. Opportunities for career development and advancement
4. Discounts on hotel stays and dining at our restaurants
5. A positive, collaborative work culture that values teamwork and work-life balance

About us

The Noble Hotel is a leading hospitality brand that has been providing exceptional guest experiences. Our mission is to create unforgettable moments for our guests through exceptional service, unique experiences, and a commitment to sustainability. We are proud to be a part of the vibrant Cebu City community and to contribute to the growth and development of the local tourism industry.

If you're excited about the prospect of joining our team as a Concierge / Driver, we encourage you to apply now.