customer service supervisor

Responsibilities:● Lead the customer service team to achieve KPIs (response time, resolution rate, customer satisfaction, etc.).● Manage scheduling, performance reviews, and daily operations.● Communicate with global teams to optimize customer experience.Requirements:● BPO Experience in call center, BPO, or online service team management.● Fluent...

About the Company:Noodlerama Group, Inc. is the mother company of several multinational brands, including Ramen Nagi, Nagi Izakaya, Hakata Ton-ichi, Tendon Akimitsu, Fatfook, and other Japanese and Asian concepts.Restaurant Supervisors - oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff,...

About the role This is a full-time Cashiering Supervisor role at Robinsons Handyman Inc' based in Baguio Centerpointe. as a Cashiering Supervisor, you will oversee the cashiering operations of the retail store and ensure efficient and accurate handling of customer transactions.What you'll be doingSupervise and train the cashiering team to provide excellent...

JOB SUMMARYWe are looking for a dedicated and proactive Customer Service Team Leader to guide and support our customer service team. The role involves overseeing day-to-day operations, ensuring high levels of customer satisfaction, and motivating the team to meet and exceed performance targets.JOB DESCRIPTIONLead a small team to handle customer inquiries,...

Store Supervisor oversees daily food stall operations by managing staff, scheduling shifts, monitoring inventory and supplies, ensuring food quality and safety compliance, handling customer service, and maintaining cleanliness to guarantee efficient and enjoyable customer experiences. Key ResponsibilitiesStaff Management:Supervise, schedule, and mentor food...

Branch Supervisor to oversee the day-to-day operations of our retail store. This leadership role is responsible for achieving sales targets, managing staff, maintaining inventory accuracy, ensuring excellent customer service, and upholding store standards. The Branch Supervisor plays a critical role in driving the store's performance and ensuring efficient,...

Responsible for maintaining an accurate and authentic record of all transactions involving customer payments.Supervising, monitoring, training and coaching cashiers in providing customer service and counter transactions.Responsible for the implementation of counter policies and proceduresActs as Cluster Counter Supervisor on assigned different branches.Job...

Take a leap of faith on a new luxury hotel.  We are located in Baguio City, a place of cool breeze and scenic views. We are currently organizing our core and supervisory team to set up our operations.Come join us in driving the highest standards of excellence at all times while maintaining professional and well-organized housekeeping services within our...

Position Overview:We're looking for responsible and courteous Court Attendants to join our team at the basketball and pickleball courts. You'll be the welcoming face of our facility and play a key role in delivering an enjoyable experience for all our guests.Shift SchedulesMorning Shift: 6:30 AM – 3:30 PMEvening Shift: 2:30 PM – 11:30 PM(You will be...

Oversee all front and back of the house operationsEnsure customer satisfaction through promoting excellent service, respond to customer complaints tactfully and professionallyMaintain quality control for all food and beverage servedAnalyze staff evaluations and feedback to improve the customers' experienceResponsible for POS machine maintenance and...