Customer Service Representative w/ 15K SOB

3 days ago

Cebu City, Central Visayas, Philippines YWA HUMAN RESOURCE CORPORATION Full time ₱30,000 - ₱60,000 per year

About the role

YWA HUMAN RESOURCE CORPORATION' is seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team based in Central Visayas. In this full-time role, you will be responsible for providing excellent customer service and support to our valued clients. With a starting salary of 15K, this is an excellent opportunity for individuals looking to kickstart their career in the customer service industry.

What you'll be doing

  • Handling inbound customer inquiries and requests via phone, email, and chat
  • Providing prompt and professional responses to customer questions and concerns
  • Troubleshooting issues and providing effective resolutions
  • Maintaining accurate records and documentation of customer interactions
  • Collaborating with cross-functional teams to ensure seamless customer experiences
  • Adhering to company policies and procedures to deliver high-quality customer service

What we're looking for

  • At least 1 year of experience in a customer service or call centre role
  • Excellent communication and interpersonal skills
  • Strong problem-solving and critical thinking abilities
  • Proficiency in the English language, both written and verbal
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Positive attitude and dedication to providing exceptional customer service

What we offer

At YWA HUMAN RESOURCE CORPORATION', we are committed to supporting the professional and personal growth of our employees. In addition to a competitive starting salary of 15K, we offer a range of benefits and perks, including:

  • Comprehensive health insurance coverage
  • Generous paid time off and holiday leave
  • Opportunities for career advancement and skills development
  • Collaborative and inclusive work environment
  • Discounts on company products and services

About us

YWA HUMAN RESOURCE CORPORATION' is a leading provider of innovative customer service solutions. With a strong presence in Central Visayas, we pride ourselves on delivering exceptional service to our clients and creating a positive work culture for our employees. Join our team and be a part of our mission to redefine the customer experience.

Apply now for this exciting opportunity to become a Customer Service Representative at YWA HUMAN RESOURCE CORPORATION'.

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