Sr. Manager, Cloud Operations

2 weeks ago

Makati City, National Capital Region, Philippines 69c02714-043a-4983-b086-0f4fada49511 Full time ₱1,500,000 - ₱3,000,000 per year

The Cloud Operations Lead will provide day to day support to all business units using company's Azure public cloud platform including but not limited to incident-, change-, request- and problem management. This role focuses on leveraging azure services administration tasks and optimize cloud infrastructure, ensuring high availability, scalability, and security.

Responsibilities include, but are not limited to, the following:

  • Manage and administer the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance which are more demanding and complex.
  • Analyze existing operational standards, processes, and/or governance to identify and implement improvements.
  • Support cloud adoption of applications as they are being transformed and/or modernized.
  • Work as part of 24/7 shift roster to implement changes and requests and resolve incidents.
  • Provide training and support to team members.
  • Troubleshoot and resolve cloud-related issues and Collaborate with IT and business stakeholders.
  • Provide technical support and guidance.

Minimum Job Requirements:

  • 5+ years relevant experience in Cloud Engineering / Support role
  • Excellent understanding and proven experience in Public Cloud implementation, workload migration and operational support in a multi-site enterprise environment
  • Relevant professional certifications (Azure, AWS, ITIL etc)
  • Practical experience of supporting Enterprise Public Cloud Services and automation
  • Experience within a decentralized organization, preferably within the Group unit.
  • Sound understanding of IT operating model design and best practices.
  • Experience in top tier multinational corporation will be an advantage.
  • Liaise with service providers to ensure that operational processes (backup, patching, provisioning, monitoring) for service follow-up and incident management.

Comprehensive skills in one of following areas:

  • Middleware: IIS / Websphere / Apache / Tomcat
  • Databases: Azure SQL Database / Oracle database / SQL Server

  • Scripting and containers: Powershell, Azure cmd line, YAML, Containers / AKS, etc.

  • Employment Type: Full Time/Permanent, People Manager role

  • Location: PhilamLife Gammon Building, 126 LP Leviste Street, Salcedo Village, Makati City
  • Work Schedule: Shifting Sched - 24/7
  • Work Set-up: 4 days a week onsite setting (dayshift) with possibility to progress to 100% setting.

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