Doctor Relations Specialist

2 days ago

Quezon City, National Capital Region, Philippines Med Supply US Full time ₱400,000 - ₱600,000 per year
Doctor Relations Specialist (Remote) Full-Time | Healthcare | Patient-Focused | Relationship-Driven
Hi there — If you're someone who thrives in a fast-paced, constantly evolving environment, and you're passionate about helping people get the medical care they need, this might be the role for you.

At Med Supply US, we specialize in providing Continuous Glucose Monitors (CGMs) and other medical equipment to patients living with chronic conditions like diabetes. But we don't just deliver products — we make lives easier. That's where you come in.

What You'll Actually Be Doing:
  • You'll be building real relationships with doctors' offices — calling, following up, coordinating documentation — all so that patients can get their medical supplies without the red tape.
  • You'll review patient records, prescriptions, and chart notes to ensure everything is in place for insurance approval and timely delivery.
  • You'll be the link between the patient, the provider, and our internal team — making the process smoother for everyone involved.
  • And you'll do all of this while keeping things organized, professional, and compliant.

This Role Is NOT for Everyone.

Let's be honest: if you're someone who just wants to clock in and out, or who struggles in a high-growth, fast-moving environment — this might not be the best fit. And that's okay.

But if you're the kind of person who:
  • Can juggle calls, documents, and emails without missing details
  • Feels confident speaking to doctors and nurses without being intimidated
  • Knows how to build trust without sounding like a salesperson
  • Has a background in healthcare, patient support, or medical documentation — then you might really love it here.

What We're Looking For:
  • Experience working in healthcare (patient support, DME, referrals, or medical records is a big plus)
  • Experience working with or around CGMs or diabetic care is highly preferred
  • You know how to read a chart note, recognize what's missing, and speak up professionally
  • You're organized, detail-oriented, and great with follow-up
  • You're good at making people feel heard and respected — even if they're busy or skeptical
  • Bonus if you've worked remotely before or have your own system for staying on top of tasks

Why Work With Us?
  • You'll be part of a team that's growing fast and truly cares about patients.
  • We respect your time and talents, and we give you the tools to succeed.
  • You'll make a real difference every single day — not just for patients, but for the providers we work with.

If any of this sounds like you — we'd love to hear from you.
If it doesn't? No hard feelings. We appreciate your time either way.
Apply now — and if you're the right fit, we'll be in touch.

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