Partner Success Officer

7 days ago

Makati City, National Capital Region, Philippines e-Transfer Advance Processing Full time ₱180,000 - ₱250,000 per year

We're Looking for a Partner Success Officer

Partner Success and Relationship Management:

● Assist the Partner Success Department in developing and maintaining strong

relationships with our existing partners (KA/ISP)

● Collaborate with partners to understand their needs, address inquiries, and

provide basic guidance on our platform features and internal processes thru

On-boarding & Quarterly Business Review.

● Assist in tracking and monitoring partner performance against success metrics

and KPIs (Sales & SLA reports & Viber Support groups)

Partner Enablement and Coordination:

● Support the onboarding process for new partners (ISP) , ensuring all

necessary documentation and resources are provided in a timely manner.

● Collaborate with internal teams to coordinate the retention of store partners,

ensuring smooth integration and implementation.

● Assist in creating reports and resources to educate partners on our platform

features, best practices, and integration guidelines.

Data Analysis and Reporting:

● Help gather and analyze partner data to provide insights on partner

performance and identify areas for improvement. (Monthly Sales Report from

Finance)

● Assist in preparing reports and presentations on partner performance, growth,

and Satisfaction (BR Deck)

● Assist in conducting Monthly and Quarterly Business Reviews side by side with

Partner Success Supervisor.

● Maintain accurate records and documentation related to partner interactions

and progress. (MOA Inventory and Finance Sheet update)

● Perform other duties as required or assigned.

Further qualifications on what we're looking for:

● Willingness to travel when required.

● Performs such other duties as may be assigned from time to time.

● Have store partners visit at least once a month in the South Luzon area.

Job Types: Full-time, Permanent

Pay: Php18, Php25,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Work from home

Work Location: In person

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