Urgent Hiring for US Telco Account at Cebu

1 week ago

Cebu City, Central Visayas, Philippines TTEC Full time ₱150,000 - ₱300,000 per year
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Cebu office at eBloc Tower 2, Geonson Street, Asiatown IT Park. What You'll be Doing Do you have a passion for helping others and giving them peace of mind You'll work to resolve the customer's issues before escalating to the next level. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Some upselling of products or services to existing customers may be required What You Bring to the Role Completed senior high school or two years in college Open to all newbies or with customer service experience Great verbal communication and business writing skills Recognize, apply, and explain your product or service knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information.

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