Sales Agent

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Acquire Intelligence Full time ₱250,000 - ₱500,000 per year

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Acquire BPO is an award-winning business process outsource provider, to some of the world's largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, D ominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun , underscores our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?

Come for a career, stay for the fun

  • Enjoy 14 months of pay*
  • HMO coverage for you and your family
  • Yearly Kick Off Parties with major giveaways (like the car in 2023)
  • Grow your career - yes, we love to promote internally
  • Do meaningful work and collaborate with the best
  • 900 promotions given each year
  • 2,700+ leadership training courses

A Glimpse into Your New Role

We are looking for a Sales Agent to enhance the delivery experience and to provide delivery execution solutions to our accounts:

  • Provide excellent customer service
  • Taking inbound and outbound calls for customers to handle service issues regarding their mobility device and or account
  • Achieve Sales Target balanced with customer experience
  • Understanding customer business challenges.
  • Developing the solution and designing the architecture to solve the customer need.
  • Establishing business cases and helping customers choose our solution.
  • Take ownership until issue is resolved
  • Coordinating with order writers, engineer, and customer to provision orders timely.
  • Handle all calls with courtesy and professionalism
  • Research required information using available resources
  • Manage and resolve customer complaints

What You'll Bring

  • At least 6 months of work experience in the call center industry
  • Customer Service & preferably Sales background
  • Proficient in English
  • Excellent verbal and written communication skills
  • Active listening skills
  • Organizational skills
  • Sound judgement
  • Flexibility and adaptability
  • Resilience and the ability to work under pressure
  • Interest to interact with people
  • Possess unshakable integrity
  • Demonstrates attendance reliability
  • Goal Oriented

With a diverse global team working together, we proudly embrace and live by these shared values:

  • Collaboration: Brilliant jerks can be brilliant elsewhere.
  • Impact: Do, get it done, create impact.
  • Passion: Be positive, bring passion and energy.
  • Transparency: A transparent team can help each other.

What are you waiting for?

Join the A-Team and experience the A-Life

Join the A-Team and experience the A-Life

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