Front Desk Receptionist

1 hour ago

Makati City, National Capital Region, Philippines Wink Laser Studio Full time ₱40,000 - ₱60,000 per year

Two Futures Inc. is looking for a full-time Receptionist / Front Desk Associate

The Receptionist / Frontliner is responsible and accountable for overseeing day-to-day front operations including but not limited to achieving daily, weekly and monthly revenue goals set by the Branch, welcome scheduled and walk-in studio clients, co-spearhead pre-laser/wax procedure to clients with appointments, book client's appointments in the system, manage and co-supervise decking of therapists, answer phone/walk-in queries of clients.

Job Description:

  • Greet and receive clients.
  • Educate clients about treatments, services, and offerings.
  • Manage bookings, appointments, schedules, and retail inventory.
  • Handle phone, web, and walk-in queries and concerns.
  • Update customer and treatment records.
  • Maintain the happy Wink spirit all around the studio.

Minimum Qualifications:

  • At least a Bachelor's/College degree in any field.
  • Must have an outgoing personality
  • Prior experience as a receptionist

We are looking for people who:

  • Are oozing with positive energy to contribute to our bubbly work environment.
  • Love to meet new people and are fond of making others smile.
  • Are naturals at taking care of customers and co-workers alike.
  • Socially updated and tech savvy.
  • Easily remember names, faces, and details.
  • Get excited by talking about skin care, aesthetics, and beauty.

Requirements:

  • At least a Bachelor's/College degree in any field.
  • Preferred skills: Customer Care, Sales, and Booking Systems.
  • At least 1 year of work experience in the related field is an advantage.
  • Preferably 1-4 years of experience specializing in Customer Service or its equivalent.
  • Required languages: English and Filipino.
  • Excellent listening, speaking, and basic math skills.
  • Eager to provide excellent customer service.
  • Ability to work mall hours and shifting schedules (with paid holiday and premium pay).
  • Passion and interest for beauty and wellness particularly on skin care.
  • Must be willing to be assigned at: Glorietta, Power Plant Mall Rockwell Makati

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Paid training

Work Location: In person

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